Director, Complex Care

Work options: Hybrid

Berry Street Yooralla is seeking a visionary, values-driven leader to join our Senior Leadership Team as Director, Complex Care. This is a unique opportunity to shape statewide programs that make a real difference for children, young people, and families across Victoria.

As we transition to a program-based portfolio model, you will play a pivotal role in leading this change — ensuring innovation, consistency, and outstanding outcomes for the communities we serve.

• Flexible work location, Victoria
• Full-time, Permanent role.
• Attractive Executive salary with vehicle and salary packaging benefits

As Director, Complex Care, you will:

• Lead the design and delivery of high-quality, therapeutic services across a diverse portfolio, including home-based care, youth justice, education, leaving care, and community support programs.
• Guide and inspire a team of passionate leaders and practitioners through a strategic transformation from regional to program-based service delivery.
• Drive innovation and strengthen outcomes for some of Victoria's most vulnerable children and families.

This role is perfect for someone who thrives in complexity, champions collaboration, and brings deep expertise in child and family services, including statutory systems.

• Lead statewide Complex Care programs with a focus on quality, innovation, and measurable impact.
• Support teams through significant change, embedding a program-focused model.
• Build and maintain strong relationships with government and sector stakeholders, particularly DFFH.
• Drive strategic planning, service development, and continuous improvement.
• Represent Berry Street Yooralla in key forums and advocate for sector-wide progress.
• Ensure compliance, performance, and cultural safety across all services.

You're more than a leader — you're a champion for positive change. You thrive in complex environments and bring out the best in those around you. Change management isn't just a skill for you; it's a strength grounded in empathy, respect, and strategic vision. You understand that successful transformation happens when big-picture thinking is paired with practical, operational insight.

Your ability to inspire, guide, and collaborate ensures that change feels purposeful and achievable for everyone involved.

You will bring:

• Deep expertise in child and family services, including statutory clients.
• Proven ability to lead complex service delivery and large-scale change and driving results in complex environments.
• Strong stakeholder engagement skills and a collaborative leadership style.
• Graduate qualifications in Social Work or a related field (postgraduate desirable).
• A deep commitment to diversity, inclusion, and child safety.

• Generous annual leave
• Impact that matters: Shape services that change lives across Victoria.
• Flexible hybrid work options to support work-life balance.
• A values-driven organisation committed to innovation, inclusion, and cultural safety.
• Competitive remuneration and access to salary packaging benefits.

Please include your resume and cover letter addressing the key selection criteria for role.

For a confidential chat and any queries regarding the position please contact Tom Bowerman, Executive Director Child Youth and Families at

We encourage applications from people with lived experience of disability. You'll receive adjustments and support throughout the whole process — from the application stage to starting in the workplace. If you require the position description in a different format or any accommodation or assistance during the application and interview stages please contact Fiona Herbu, Team Leader Talent Acquisition on

Please Note; the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a Working with Children Check and National and International Police check if required and NDIS Worker screening check.

We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies. We strongly encourage people with disability, LGBTQIA+, people from culturally and/or linguistically diverse backgrounds and Aboriginal and Torres Strait Islands People to apply.

Berry Street Yooralla is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify as LGBTQIA+. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.