Residential Youth Worker

1 week ago

Mackay, Queensland, Australia IFYS Limited Full time $48 - $86 per year

About the opportunity

The IFYS Child Protection Residential Care Programs support children and young people needing a safe, dependable, and nurturing living environment. Reporting to the Case Manager, Residential Youth Workers deliver the day-to-day care to young people in the Residential Care house.

A day in the role of a Residential Youth Worker may include supporting young people to manage challenging behaviours, planning or attending activities and following daily routines to promote life-skills development. Residential Youth Workers complete case notes and admin tasks daily as well as helping to maintain a clean and safe environment.

What's on offer

  • Casual employment
  • Competitive hourly rates casual base $48.31 (inclusive of 25% loading), Afternoon shift $53.14, Night shift $54.11, Saturday shift $67.64, Sunday shift $86.96
  • Sleepover allowance $60.02
  • Not for profit salary packaging options (package up to $15,900 per FBT year)
  • No rostered 24 hour shifts
  • No use of personal vehicle on shift
  • Dedicated on-call team for after-hours support
  • Training opportunities including Therapeutic Crisis Intervention, Preventing Child Sexual Exploitation and Sanctuary training
  • Free access to the CALM Premium App & Flight Centre personal travel discounts
  • Access to the Employee Assistance Program (EAP)

About you

The ideal person for this role would be flexible, adaptable and open to learning as no two days are the same. Working with young people displaying highly complex and challenging behaviours, requires you to build rapport quickly and remain non-judgmental. This also requires you to have resilience and good professional boundaries. You will be comfortable with computers and completing the admin tasks required. Candidates with transferrable skills from working with vulnerable people who display challenging behaviours are strongly encouraged to apply.

Essential requirements

  • A QLD Working With Children Blue Card or have applied for one
  • Current valid Queensland driver's license with no restrictions
  • Ability to provide two references from recent employers (including your current line manager)
  • Already hold or are enrolled in a Certificate IV or higher in a relevant field prior to commencing work
  • Availability for a variety of different shifts over a fortnightly roster (day/evening/sleepover/weekend)
  • As part of our recruitment process we do a number of history screenings including a Licensed Care Suitability check (LCS2) and a National Crime Check

Other requirements:

If progressed after interview stage, you will be requested to provide the details of two-line managers to provide reference checks (this must include your current employer)

Why IFYS?

At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.

We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.

If you would like further information on this role, please call and ask to speak to Josh in the Recruitment Team or email

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