Medical Receptionist

16 hours ago

Toukley NSW, Australia Coastal Health Medical Centre Full time $60,000 - $75,000 per year

Coastal Health Medical Centre is currently seeking a professional and adaptable Casual Medical Receptionist to join our growing team. This is an excellent opportunity to be part of a high-performing and supportive environment delivering quality care across general practice, skin checks, and women's health services.

You'll be primarily based at our Toukley clinic, with flexibility to work across our North Wyong and The Entrance locations a great advantage.

What You'll Be Doing

Reception & Administration:

  • Manage a high-volume appointment system
  • Handle a busy multi-line phone system with confidence and professionalism
  • Greet and assist patients, managing check-in/out and documentation
  • Maintain accurate patient records and ensure confidentiality
  • Track test results and incoming specialist reports
  • Prepare health summaries, manage recall systems
  • Perform scanning, faxing, photocopying and typing of reports including medico-legal documents
  • Collaborate effectively with clinical and administrative teams

Billing & Financial Duties:

  • Explain billing procedures to patients, including private and third-party billing (e.g., Workers Compensation, pre-employment medicals)
  • Process payments via EFTPOS/credit card
  • Reconcile daily takings, batch and lodge Medicare and DVA claims
  • Apply working knowledge of the Medicare Benefits Schedule (MBS)

What You'll Bring

  • Prior medical reception/administration experience (general practice preferred) using Best Practice is highly regarded.
  • Excellent computer and keyboard skills
  • Strong attention to detail and ability to manage competing priorities
  • Warm, professional, and patient-focused communication
  • Ability to work well under pressure and contribute to a collaborative team
  • Flexibility to work across multiple locations if needed

What We Offer

  • $30–$35 per hour (commensurate with experience) + superannuation
  • A welcoming team environment that values respect, efficiency, and quality care
  • Exposure to a variety of healthcare services in a dynamic clinical setting
  • Opportunities to expand your skills and take on a key front-line role

How to Apply

Submit your CV and a short cover letter via Indeed outlining your availability and what makes you a great fit for our team.

Apply now – interviews will be held as suitable applicants are identified.

Job Type: Casual

Pay: $30.00 – $35.00 per hour

Work Location: In person

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