Senior Medical Receptionist

2 days ago

Austral NSW, Australia Austral Health Medical Centre Full time $60,000 - $90,000 per year

Join Our Team at Austral Health Medical Centre

Are you passionate about providing excellent patient care? Austral Health Medical Centre is looking for dedicated and friendly Medical Receptionists to join our dynamic team

Location:

101 Browns Road

Austral, NSW 2179

Position: Medical Receptionist

Type: Casual/Part-time (flexible shifts available)

Key Responsibilities:

  • Greet and assist patients in a friendly, professional manner
  • Manage appointment scheduling and patient queries
  • Maintain patient records and confidentiality
  • Process billing and insurance claims
  • Collaborate with healthcare providers and staff to ensure smooth operations

Qualifications:

  • Previous experience in a senior medical reception role
  • Experience with Best Practice software.
  • Patient Reception & Communication:

Greet patients warmly, manage phone calls, book and confirm appointments, and handle patient inquiries professionally.

  • Clinical Administration:

Register new patients, update demographics, scan documents, manage correspondence, and maintain accurate records in Best Practice.

  • Billing & Payments:

Process Medicare, WorkCover, and private payments, issue receipts, and reconcile daily takings.

  • Recalls & Reminders:

Manage recalls, reminders, and follow-ups in Best Practice, ensuring patients are contacted for results, reviews, and preventive care.

  • WorkCover & Insurance Cases:

Create and maintain WorkCover files, liaise with employers and insurers, and ensure correct billing and documentation.

  • Team & Practice Support:

Support doctors, nurses, and practice management with administrative tasks and assist in maintaining efficient patient flow.

  • Confidentiality & Compliance:

Follow privacy, confidentiality, and infection control policies at all times.

If you're ready to be a part of a dedicated team that prioritizes patient care, we want to hear from you

How to Apply:

Send your resume and cover letter to or visit our website at for more information.

Austral Health Medical Centre – Where Care Meets Community

Job Type: Casual

Experience:

  • Medical admin/Reception: 2 years (Required)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

Application Deadline: 01/05/2025

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