Consultant – Business Automation

• Design and deliver innovative client solutions
• Work with cutting-edge AI models and tools
• Combine consulting expertise with sales to drive client success

We're seeking a Consultant who thrives on solving problems, engaging with clients, and driving commercial outcomes, ready to take their career to the next level. In this dynamic role, you'll be a key part of our client-facing team, working closely with business leaders across various functions to analyse their processes, implement innovative solutions, and build strong client relationships. Your expertise, drive, and ability to deliver exceptional service will position you for rapid career progression.

Zudello is an Australian automation tech company specialising in using Machine Learning to extract data from different systems and documents, enabling end-to-end automation of business processes. Our Software-as-a-Service platform is used by businesses across a wide range of sectors, including Manufacturing, Hospitality, Health, and Not-for-Profit.

• Understand Client Needs: Lead discovery sessions to analyse and document client requirements, designing tailored solutions across various business functions.
• Solution Rollout: Drive the delivery and implementation of software solutions, ensuring seamless integration and configuration.
• Customisation Collaboration: Partner with the tech team to customise solutions based on client needs, leveraging your expertise.
• Client Engagement & Sales: Actively manage client accounts, blending consulting and sales skills to build strong relationships and drive business growth.
• Project Management: Lead implementation projects, ensuring they're delivered on time and within budget.
• Onboarding and Go-Live: Guide clients through onboarding, testing, and go-live processes.
• User Documentation: Develop clear, comprehensive documentation to educate end-users on application features, best practices, and troubleshooting tips.
• Quality Assurance: Oversee testing and quality checks on software applications, including functional, regression, and performance testing.

• Experience in consulting, business analysis, or process transformation
• Highly driven personality with a passion for taking calculated risks and seizing growth opportunities
• Strong understanding of business processes (e.g., operations, supply chain, finance, HR, or procurement)
• Confidence in leading client interactions, from discovery sessions to presenting solutions
• Ability to think logically, work independently, and manage project timelines
• Bonus: Experience with ERP, CRM, or other enterprise systems (e.g., NetSuite, Salesforce, MYOB, Xero)
• Bonus: Prior experience in SaaS, system implementation, or workflow automation

• Fast-Track to Leadership: Unlike traditional consulting firms, we offer a quicker path to leadership roles, avoiding the 10-year technical specialist trap.
• Consulting + Sales Hybrid: Gain deep expertise in both technical consulting and commercial skills, equipping you with the sales know-how that's increasingly critical in an AI-driven world.
• Hands-On Innovation: Work with the latest AI and automation tools in real business settings.
• Collaborative Culture: Join a clever, supportive team that values curiosity and initiative.
• Diverse Exposure: Engage with a wide range of industries, projects, and clients.
• Shape the Future: Influence how a fast-moving product is implemented and improved.

At Zudello, we know there's no such thing as the 'perfect candidate.' The list of responsibilities and "ideal" requirements might seem daunting, but if you're driven and reckon this role is a great fit, we encourage you to apply, even if you're still building some skills. We're committed to supporting your growth and career development as you learn and excel with us.

Your enthusiasm, expertise, and drive to develop the skills, knowledge, and experience needed for this consulting and sales hybrid role are what we want to hear from you. Tell us why you're excited to dive into the world of consulting, automation, and client success