Website Lead
1 week ago
Cancer Council NSW is Australia's leading cancer organisation and our vision is to change the path of cancer and make sure no one walks alone. We are dedicated to meaningful careers where you will not only change the lives and futures of people affected by cancer, but you will work in a multi-award awarding winning culturally connected environment.
About us
Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support.
At CCNSW we understand that nothing feels better than doing work you really care about. As Australia's leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the passionate team at CCNSW you'll know that each day the work you're doing will positively impact people in your life and Australia.
Together, we will work towards our goal of a cancer free future, while at the same time encouraging you to get the most out of your life with a supportive environment anchored in flexibility, physical and mental wellbeing to bring out the best of what makes you uniquely you. CCNSW we're here for meaningful careers that feel good.
About the team
The Supporter Experience and Digital Unit aims to ensure Cancer Council NSW remains a leader in supporter-centric fundraising, using data & insights to guide us in building lifelong supporter connections, and remain at the forefront of digital marketing in our sector.
About the role
Reporting to the Manager, Supporter Experience and Digital Unit, this role will be responsible for leading CCNSW's website portfolio, delivering website experiences which provide the best experience for Cancer Council supporters and people affected by cancer. Leading a small, vibrant and expert digital team, this role will work towards an organisational customer-centric vision. In addition to team leadership and strategy, this role will assist with design, development and backlog management.
This role will be a fixed term, 12 month contract.
Key responsibilities of the role
Leadership
- Act as a digital thought leader for the organisation, contributing to marketing and fundraising annual plans and overall marketing and fundraising strategy.
- Manage a small team, ensuring workloads are managed and aligned with strategic priorities
- Work with other divisions to help refine their requirements to meet digital best practice, before ensuring delivery
- Manage relationships with external agencies, including design, development and platforms
- Perform administration tasks to support team and unit functioning as required
Website management
- Lead the development and operation of mission websites
- Manage the Digital Backlog, action quick change requests, deliver new landing pages, online forms or manage larger projects such as whole site or section redesigns
- Uphold consistent graphical and writing styles in line with brand guidelines
- Lead site maintenance and technical SEO efforts, to maintain a portfolio of high performing websites
- Continue efforts to improve accessibility across our website ecosystem
- Support Analytics and UX team members to synthesise their insights into actionable directions
Internal relationships
- Work with our IT team to ensure high standards of security and privacy are maintained across our websites
- Maintain internal relationships, while representing the digital team and promoting good digital practice throughout the organisation.
About you
Essential
- Experience leading a team, including managing direct reports
- Ability to lead a digital strategy which supports broader organisational priorities
- At least 3 years' experience in website development and maintenance using Wordpress or similar CMS
- Proven skills in HTML and CSS
- Ability to lead delivery of website products, conducting simple design and development or managing external developers and designers.
- Sound understanding of Google Analytics and how to use it to provide useful insights to stakeholders
- Excellent ability to communicate with technical and non-technical stakeholders to ensure projects are completed in line with expectations
- Experience with a wide range of digital tools and an understanding of how these can work together
- Proven ability to understand and accommodate competing priorities, technical limitations, resourcing constraints and tight deadlines
- Willingness to learn new tools and assist others with digital requests
- Ability to manage own workload, work autonomously and as part of a team.
- Strong sense of accountability and customer service.
- Excellent interpersonal and stakeholder relationship management skills – personable, collaborative, confident & flexible.
Desirable
- Experience working in the NFP industry.
- Understanding of Javascript and PHP
About the benefits
- Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.
- Recognised for Voice Project's 2021 and 2023 "Best Workplace" Award as well as Xref "Best Workplace" in 2025.
- A balanced organisational approach to WFH and office
- Additional performance-based leave available.
- Work for purpose and know that your work fosters an engaged, diverse and culturally aware organisation.
- Discounts available for everyday expenses such as private health, retail and fitness
CCNSW is an inclusive place to volunteer and work. We embrace diversity, celebrate our differences, and inspire each person to be their authentic self at work. As we strive to represent the communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander people and other diverse groups.
If you require any adjustments to submit your application, please get in touch with us at
Apply online by visiting our website directly, copying the following link then click on the role title and submit your cover letter and resume.
Applications Close: Sunday 9th November 2025
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