ServiceNow Development lead

3 days ago

Singapore New South Wales Australia Tech Aalto Full time $120,000 - $180,000 per year
Job Description: ServiceNow Development lead

Location: Sydney

Job Type: contract
  • Practical experience and exposure of implementing following ServiceNow applications/module/process:
    • ITSM
    • ITOM (Discovery and CMDB CSDM model)
    • Performance Analytics and Reporting
    • Software Asset management
    • GRC/IRM/TPRM/BCM
    • SecOps (Security Incident and Vulnerability Management)
    • Third Party B2B Integrations using REST and SOAP APIs
    • MID Server Setup and Administration
    • Service Graph Connectors for MS Intune and AWS Discovery
    • AWS Event based discovery
    • Platform upgrade and clone administration
    • ServiceNow Mobile Applications
  • Optimized ServiceNow implementation by analyzing business processes and recommending system enhancements. 
  • Streamlined service delivery with the development of custom applications and workflows within ServiceNow. 
  • Managed complex integrations between ServiceNow and third-party systems to improve data flow and automation capabilities. 
  • Provided ongoing support for implemented solutions, addressing issues promptly to maintain optimal system performance. 
  • Led cross-functional teams in the execution of strategic initiatives related to ServiceNow adoption across the organization. 
  • Assisted clients in defining clear project requirements, translating them into actionable plans for successful solution deployment. 
  • Contributed to process improvement efforts, identifying areas for optimization within existing service management procedures. 
  • Collaborated closely with stakeholders at all organizational levels to understand their needs and tailor solutions accordingly within the ServiceNow platform. 
 

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