Current jobs related to Senior Manager Cross BU Scams Policy - Sydney, New South Wales - Commonwealth Bank of Australia

  • Bus Driver

    2 weeks ago

    Sydney, New South Wales, Australia Southern Cross Care (NSW & ACT) Full time $104,000 - $130,878 per year

    Purpose of the PositionThe Bus Driver is responsible and accountable for driving the residents safely to all designated locations and ensuring prompt arrival and departure.The position is accountable and responsible in ensuring compliance with SCC policies and procedures, relevant standards, relevant legislation and accepted industry practices.Key Result...

  • Scam Prevention Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeFraud Full time $90,000 - $120,000

    Protect clients and their funds across banking and financial services 24/7 with flexible shifts, including day and night hours from Monday to Sunday.About Your RoleYou will be a critical component of our Client Protect Team, supporting clients and preventing fraud and scams.Your role involves online support, identifying potential fraudsters, validating risky...

  • Fraud and Scam Network Search Senior Data Analyst

    5 days ago

    Sydney, New South Wales, Australia Commonwealth Bank Full time $120,000 - $140,000 per year

    You are a curious and enthusiastic individual with a true passion for analytics and have a background in Network AnalysisWe are a committed and high performing team focused on modelling risk scores and network clusters under SPF frameworkTogether we will deliver faster and simpler customer outcomes through the innovative use of dataSee Yourself in the RoleAs...

  • Scam Officer

    2 weeks ago

    Sydney, New South Wales, Australia Westpac Group Full time

    Scam Officer: 25171Location: Parramatta**How will I help?**This position exists within Risk & Fraud Operations. Reporting to the Scam Assist Team Manager, you will be responsible for reviewing and investigating possible scam activities conducted via a range of payment methods.You will be managing inbound calls within agreed service level and outbound calls...

  • Fraud And Scams Officer

    2 weeks ago

    Sydney, New South Wales, Australia Westpac Group Full time

    **Fraud and Scams Officer- 12-month initial contract with potential permanent conversion afterParamatta Location**How will I help?**The Fraud and Scams team is part of Westpac's Corporate services division and is responsible for protecting customers and the business from fraudulent activities. As a Fraud and Scams Officer, you will play a key role in...

  • Scam Fraud Prevention Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeSecurity Full time $80,000 - $100,000

    Job Title: Scam OfficerWe are seeking a highly skilled and motivated individual to join our team as a Scam Officer.In this role, you will be responsible for reviewing and investigating possible scam activities conducted via various payment methods. You will also manage inbound calls within agreed service levels and make outbound calls to key contacts and...

  • Lifestyle Officer/Bus Driver

    2 weeks ago

    Sydney, New South Wales, Australia Southern Cross Care (Nsw & Act) Full time

    **Why join us?**We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our residents as well as support and develop our frontline staff to achieve this. When you join us, you will be provided with a**...

  • Fraud and Scam Network Search Data Analyst

    5 days ago

    Sydney, New South Wales, Australia Commonwealth Bank Full time $90,000 - $120,000 per year

    You are a curious and enthusiastic individual with a true passion for analytics and have a background in Network AnalysisWe are a committed and high performing team focused on modelling risk scores and network clusters under SPF frameworkTogether we will deliver faster and simpler customer outcomes through the innovative use of dataSee Yourself in the RoleAs...

  • Senior Bus Scheduling Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTransport Full time $120,000 - $140,000

    **Job Opportunity**We are seeking a Senior Transport Scheduler to lead the optimization of bus operations using Hastus scheduling software.This role requires strong analytical and problem-solving skills to manage, coordinate, and deliver scheduling outcomes for 550 buses. The successful candidate will have exciting opportunities to shape planning and design...

  • Manager - Scams Operations Strategy & Governance

    4 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Manager Scams Operations Strategy Governance j...2060 Waverton, New South Wales Advertising Industry CareersPosted todayJob DescriptionCompany DescriptionNine is Australia's largest locally owned media company. Working at Nine, you'll have access to a unique range of experiences and opportunities, helping drive the success of the country's most trusted...

Senior Manager Cross BU Scams Policy

3 weeks ago

Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time $120,000 - $180,000 per year
Do Work That Matters

The Fraud and Scams Strategy and Governance Team is responsible for developing governance frameworks, embedding risk management into strategic planning, and delivering policy architecture under the new Scams Prevention Framework (SPF).

You'll be at the forefront of designing a new suite of governance practices and establishing policies that articulate the Group's approach to scam prevention, detection, and disruption for Government in the coming year.

The role

As Senior Manager - Cross BU Policy & Governance , you'll coordinate the delivery of scam-related reporting across the Group's brands and track the progress of SPF initiatives to meet compliance obligations. This includes building a fraud and scams roadmap for each brand through deep consultation and ensuring initiative timelines are reflected in combined policy briefings for the Group.

Sydney preferred but open to other locations

In this role you will
  • Support GFMS's mission and whole-of-ecosystem vision for scams management by delivering key papers and reports to a broad range of stakeholders, including Government.
  • Work closely with brand stakeholders and executives to ensure the operating context and capacity of each BU is understood through a suite of policy documents. These will act as a reference to accelerate delivery of SPF policies and procedures.
  • Develop and deliver risk-based reporting for senior stakeholders and the Board, including the Fraud and Scams Risk Management Declaration and Risk Appetite Statement.
  • Lead GFMS contributions to public-facing reports and communications alongside the General Manager.
  • Maintain live project plans visible to senior stakeholders, and confidently present written and verbal progress summaries to a range of forums.
  • Keep a watching brief on the scams regulatory landscape in Australia and overseas, in countries where the Group has a local interest.
  • Develop deep expertise in BW and ASB operations, acting as the central point of contact for scams-related policy and governance across these entities.
  • Lead the creation of tailored policy position documents for BW and ASB, ensuring alignment with Group-wide strategy while reflecting their distinct operating environments.
We're looking for someone who:
  • Demonstrate a natural curiosity about fraud and scams, combined with genuine care for our customers and a commitment to achieving the best outcomes.
  • Collaborate well across complex environments, interpreting the policy needs of multiple parties with diverse viewpoints.
  • Apply strong leadership, advocacy, and negotiation skills to reach a combined position for the Group that best achieves desired outcomes.
  • Develop a deep understanding of business, data, risk, and legislative contexts, and respond to incoming requests accurately and at pace.
  • Draw out key messages and positions in written documents, briefs, and presentations, surfacing decision points in meaningful, easy-to-understand ways.
  • Enjoy planning and orchestrating new programs of work in a dynamic and evolving project environment.
  • Thrive on new challenges and are motivated by thinking outside the box to create new processes and products.
Working with us:

We support flexible working, with at least half your time each month spent connecting in the office. We also offer options like adjusted start and finish times-talk to us about what works best for you.

If this sounds like you, apply now

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date: 15/08/2025