Inbound Residential Sales Consultant

5 days ago

Traralgon, Victoria, Australia Aussie Broadband Full time $60,000 - $80,000 per year
This exciting opportunity provides support to sales team who oversee all residential services provided to new and existing customers of Aussie Broadband.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of 'Be good to people' everyday.

Join us as we continue to grow and make a mark as the 5th largest telco in Australia

Why work for Aussie? 

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we're growing fast and not slowing down

Our fantastic culture lives and breathes our values:

  • Don't be ordinary, be awesome

  • Think BIG

  • No bullsh*t

  • Be good to people

  • Have fun

We are proud to be a B Corp Certified company, which means we're good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.  

But don't just take our word for it – We have been named one of the top employers in Australia by HRD magazine.

The good stuff

  • 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)

  • Discounted internet up to the value of $109 per month

  • 20% off our Mobile services 

  • Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Origin, Specsavers, HCF and many more

  • Celebrating you With monthly rewards and recognition

  • Internal training and resources for you to continue to learn, grow and achieve your career goals

  • Yearly allowance for amazing Aussie merch

  • Fitness Passport for access to multiple gyms and pools across Australia

Let's talk about you

  • You're not just familiar with, but a champion of, our core values.

  • You have a high attention to detail with accurate data entry skills

  • Strong computer skills

  • Outstanding personal organisation and time management skills

  • Outstanding communication and interpersonal skills

  • You like to help people

  • You have strong ethics, with full compliance with confidentiality

  • You like a fast-paced, fun environment

How will you support our "Why?"

The Residential Sales Consultant provides support to sales team who oversee all residential services provided to new and existing customers of Aussie Broadband.

You'll be involved in the following activities and outcomes:

  • Meeting the prescribed standards and call handling targets and measures

  • Maximising revenue and achieving commission through selling procedures

  • Identifying customer's needs through questioning techniques, product usage analysis and the application of standard procedures

  • Providing a range of products and services information to customers to enable them to make an informed decision.

  • Meeting the required sales targets based upon opportunity.

  • Accurate data entry of customer details into CMS systems

  • Escalating customer complaints in accordance with the Aussie Broadband policy and procedures

Ready to join?

Hit the apply button to submit your application and our fantastic team will be in touch

Even if you feel you don't meet all the requirements, we'd still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions, get in touch today with our team at 

Just a heads up, we can't take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out

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