Operations Manager

Brighter Futures Start here

As Australia's biggest and most loved retailer, we've been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices – it's the heart of everything we do.

As a leader in the retail market, we're optimistic about our future and yours. We're relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that you'll be proud of. We celebrate your uniqueness and individuality. Because at Kmart it's not just what you do, it's who you are that makes every day living brighter.

Join the team

Store Operations managers at Kmart are responsible for providing an exception in store customer experience through strong leadership. Reporting into the Store Manager they are the key store support to ensuring quality management of store administrative processes and systems across office and back of house inventory.

What you'll be doing

As a Store Operations Manager in a Kmart store you will:

• Build, coach and inspire your team
• Manage the financial performance of the store
• Forecast, plan and prioritise daily work and resource requirements
• Implement strategies to reduce shrinkage and expenses
• Overseeing safe and efficient inventory management practices across the store
• Enhance the overall customer experience for your community.

To be successful in this role you'll have:

• Prior experience in either a big box or a high-volume retail environment
• Passion for delivering results that will motivate your team
• Values that reflect a high level of commitment to 'safety', always thinking 'customer' and a belief in constantly motivating your team to 'reach higher' every day.
• The ability to foster strong relationships with team members, peers, customers, leaders, and business stakeholders.
• Retail administration experience including rostering, stock management and stratetgic planning
• Safety leadership, having driven and championed safety initiatives in a high volume environment.

Benefits we'll offer you:

• Great work life balance - our managers work 1 in 3 weekends
• A dynamic learning and support program
• Competitive remuneration
• Flexible working through our Flex Where, Flex When, Flex Well policy
• A discount card for Kmart, Target, Officeworks and Bunnings, plus other benefits
• An inclusive, fun recognition program
• A bonus program (where eligible)
• Development opportunities across Kmart Group (comprised of Kmart & Target) as well as the broader Wesfarmers Group.
• Wesfarmers Share Plan access (where eligible)

We're here to make everyday living brighter

From humble beginnings in Burwood East, Victoria, in 1969, we're now an essential part of 300 communities, and proud of it From bedding to apparel to kitchenware and beyond. We're designing and creating the products people reach for every day. In-store, online, or Click & Collect – getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We're progressive in our pursuit to create seamless customer journeys for satisfied shoppers.

A place you can belong

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now

Phone screening and interviews will occur prior to the closing date of this advertisement. Candidates interested in this position should apply directly to this advertisement as we are not accepting applications from recruitment agencies. As part of our recruitment process, we will be conducting Pre-Employment Checks with our successful candidates – this will include a police check. Talent Acquisition will provide further updates to candidates as they progress through our recruitment process.