Configuration Management Analyst II

3 days ago

St Leonards, New South Wales, Australia Mastercard Full time $80,000 - $120,000 per year

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Configuration Management Analyst II

Overview
Customer Configuration Management team supports Mastercard vision of world beyond cash by enabling customers to enable the products and services they want, whenever they want them, however they want them.

As the Analyst in the team, you will partner with internal teams to ensure timely completion of production activities in support of customer implementations. You will be responsible for researching, analyzing, and resolving configuration-related issues to support a seamless customer experience.

The Role

  • Collaborate with internal teams to manage and execute configuration and production activities
  • Investigate and resolve internal and external customer issues related to configuration, ensuring timely and effective resolution.
  • Analyze configuration requirements and ensure alignment with business and customer needs.
  • Identify opportunities to improve configuration processes and contribute to continuous improvement initiatives.
  • Provide guidance and support to internal stakeholders on configuration best practices and procedures through applicable Mastercard processing rules, specification and documentation
  • Provide subject matter expertise on Core/Loyalty application
  • Adhere to various internal compliance and audit processes
  • Provide weekend pager support

All About You

  • Bachelor's degree in Business, Information Systems, or a related field (or equivalent experience) will be preferred.
  • Experience in configuration management, customer support, or implementation roles.
  • Sound analytical and problem-solving skills.
  • Excellent communication and interpersonal skills. Able to communicate effectively across all levels of technical and non-technical nature
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with configuration tools
  • Familiarity with customer onboarding and implementation processes.
  • Experience working in a cross-functional, global team environment.
  • Knowledge of industry-specific configuration standards or regulatory requirements.
  • Understanding of MasterCard's payment processing systems, formats and associated customer host interface testing services and principles
  • Understanding of the 4-party model and the full transaction life-cycle for MasterCard brands
  • Driven individual who understands how to maintain consistency across a team
  • Ability to be work collaboratively but knows when to take the lead
  • Good project management and time management skills

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

  • Technical Support Specialist II

    5 days ago

    St Leonards, New South Wales, Australia RELX Full time $60,000 - $120,000 per year

    About The BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult...

  • Senior Evaluation Analyst

    1 day ago

    St Leonards, New South Wales, Australia Agency for Clinical Innovation Full time $127,000 - $144,444 per year

    Senior Evaluation AnalystAgency for Clinical InnovationJoin an organisation passionate about delivering improved health care.Flexible Working Organisation based in state of the art, agile offices in St Leonards.We are looking for someone who can:Lead the design and implementation of health system evaluations to support decision making that contributes to...

  • Data and Statistical Analyst

    1 week ago

    St Leonards, New South Wales, Australia Agency for Clinical Innovation Full time $127,000 - $144,444 per year

    Data and Statistical AnalystAgency for Clinical InnovationJoin an organisation passionate about delivering improved health care.Flexible Working Organisation based in state of the art, agile offices in St Leonards.We are looking for someone who can:Identify, source, and analyse relevant health data (administrative, registry, cohort, linked) and literature to...

  • Senior Analyst, Economic Advisory

    2 weeks ago

    St Leonards, New South Wales, Australia NSW Government Full time $120,000 - $150,000 per year

    Employment Type: Temporary Full TimePosition Classification: Health Mgr Lvl 3Remuneration: $127,150 - $144,444 (plus super and leave loading)Hours Per Week: 38Requisition ID: REQ609563About the opportunityThe Senior Analyst, Economic Advisory, is responsible for delivering high-quality cost-benefit analysis (CBA) and Financial Analysis (incorporating...

  • Technical Business Analyst

    2 weeks ago

    St Leonards, New South Wales, Australia Health System Support Group Full time $60,000 - $120,000 per year

    Technical Business AnalystEmployment Type: Full Time, Temporary (up to 11months)Position Classification: Health Manager Level 3Remuneration: $ $144444, plus SuperannuationLocation: 1 Reserve Road, St Leonards NSWHours Per Week: 38Requisition ID: REQ607607Closing Date: 11.59pm Thursday 02 October 2025Join our System Information and Analytics team at Ministry...

  • Senior Data Analyst

    1 week ago

    St Leonards, New South Wales, Australia LexisNexis Full time $150,000 - $200,000 per year

    About Our TeamLexisNexis Legal & Professional, a division of RELX, is a global leader in providing information-based analytics and decision tools for professional and business customers. With a presence in over 150 countries and a workforce of 11,300 employees worldwide, we are committed to delivering exceptional service and innovative solutions.Our team,...

  • Data and Statistical Analyst

    1 week ago

    St Leonards, New South Wales, Australia NSW Health Full time $127,000 - $144,444 per year

    Agency for Clinical InnovationJoin an organisation passionate about delivering improved health care.Flexible Working Organisation based in state of the art, agile offices in St Leonards.We Are Looking For Someone Who CanIdentify, source, and analyse relevant health data (administrative, registry, cohort, linked) and literature to inform modelling approaches...

  • Services Manager

    3 days ago

    St Leonards, New South Wales, Australia Westcon-Comstor Australia Full time $120,000 - $180,000 per year

    Westcon-Comstor are seeking an experiencedServices Manager to join our dynamic team, reporting directly to the Services Leader. This role is pivotal in overseeing the delivery of professional and technical services, managing key partner and vendor engagements, and driving internal and customer-facing projects. You will be instrumental in optimising our...

  • ICT and Digital Services Systems Analyst

    7 days ago

    St Leonards, New South Wales, Australia HealthShare NSW Full time $127,000 - $144,444 per year

    Eligibility: This role is open to current NSW Government employees only.Employment Type: Permanent Full TimePosition Classification:Health Manager Level 3Remuneration: $127, $144,444.00 per annum, plus 12% superannuationHours Per Week: 38Location: St Leonards – with hybrid working conditions availableThe OpportunityHealthShare NSW is seeking a skilled ICT...

  • Manager, Technology Risk Management

    1 week ago

    St Leonards, New South Wales, Australia Mastercard Full time $120,000 - $180,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...