Office Administrator

21 hours ago

Preston VIC, Australia Grange Security Full time $60,000 - $75,000 per year

We are a small to medium-sized business specialising in the installation and servicing of electronic technology and security systems. Based in Preston, we're seeking a proactive and detail-oriented Office Administrator / Service Manager's Assistant to support our Service Manager and wider team.

This is a hands-on, varied role ideal for someone with strong admin skills and experience in a technical or trade services environment.

Key Responsibilities

  • Provide administrative support to the Service Manager and key staff
  • Front-line customer service via phone and email; manage client enquiries and bookings
  • Schedule jobs and allocate tasks to field staff; ensure timely follow-through
  • Maintain and update client database and service records
  • Transpose technician notes, stock usage, and hours into SimPro for invoicing
  • Track job progress and follow up with technicians and clients
  • Manage stock levels, order materials, and liaise with suppliers
  • Handle returns, deliveries, and stock reconciliation
  • Prepare reports (daily, weekly, monthly) and assist with documentation (e.g. site folders, PM schedules)
  • Support basic accounts receivable, payable and payroll tasks (e.g. timesheets, leave tracking)
  • Maintain office supplies, cleanliness, and amenities
  • Contribute to workflow improvements and process efficiency

What We're Looking For

  • Minimum 1 year experience in office admin or service support (security/trade services preferred)
  • Strong attention to detail and accurate data entry skills
  • Excellent written and verbal communication
  • Ability to work independently, manage competing priorities, and show initiative
  • Advanced MS Office skills (Excel, Word, Outlook); SimPro experience highly regarded
  • Professional, organised, and solutions-focused mindset
  • Willingness to learn – role-specific training provided

Perks & Benefits

  • Competitive salary package
  • Career progression available
  • Modern office with on-site parking
  • Supportive team
  • Immediate start available
  • Close by amenities and major shopping precinct
  • Part-time flexibility for experienced candidates with suitable specialised experience

Salary: Commensurate with experience + Super | Career Progression Available

Full-Time Hours | Monday to Friday, 08:30–16:30

Apply now if you're ready to join a fast-paced, friendly team and contribute to a growing business in the electronic security and technology services industry.

Job Types: Full-time, Part-time

Pay: $60,000.00 – $75,000.00 per year

Expected hours: No more than 38 per week

Application Question(s):

  • Do you have experience using SimPro or similar service software?

Experience:

  • Administration: 1 year (Required)

Work Location: In person

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