Support Workers Administration Officer

3 days ago

Preston, Australia ADEC Full time

**ROLE**:
The role of Support Worker Administration Officer 1 (Admin 1) is to coordinate the rostering and shift management arrangements for Support Workers.

**DUTIES**:

- Roster Support Workers and coordinate all shift management arrangements.
- Provide on-call phone contact for Support Workers outside normal office hours as required.
- Assist with Support Worker administration of time sheets and client case notes.
- Participate in audit procedures.
- Other tasks and duties as directed by the Support Worker Coordinator.

**RESPONSIBILITIES**:

- Assist the Support Worker Coordinator with recruitment and on-boarding of new Support Workers.
- Assist Administration Officer 2 (Admin 2) to maintain accurate records of Support Workers.

Maintain professional knowledge of:

- Trends and changes in the Client Services program.
- Care requirements for care recipients in the Aged Care and NDIS programs, and CHSP.

**KEY PERFORMANCE INDICATORS**:
Admin 1’s performance will be measured against the following indicators:

- Performance of duties and responsibilities as set out in the Position Description.
- Effectiveness of Support Worker rostering and shift management arrangements.
- The level of participants’ satisfaction with Support Workers.

**KEY SELECTION CRITERIA**:
**Essential**:

- Ability to work with a diverse range of people, including staff, people with disability, ethnic communities and service providers.
- Demonstrated capacity to effectively communicate, promote and uphold ADEC initiatives and values, including discretion and confidentiality.
- Well-developed computer literacy skills in MS Office.
- Hold a valid and current licence to drive a motor vehicle, issued by the appropriate authority in the jurisdiction in which the holder will drive, and appropriate to the type of vehicle to be driven.

**Desirable**:

- Formal qualification in community development, community services, disability or related area.
- Certificate III in HR or equivalent.
- Knowledge of the NDIS, My Aged Care, and CHSP.
- Previous experience in the disability sector.

**AWARD AND CLASSIFICATION**:
All ADEC employees are employed under the terms, conditions and entitlements of the Modern Award - Social, Community, Home Care and Disability Services Industry Award 2010 (the Award); and the National Employment Standards (NES). The classification for this position is Level 3.

**“It is mandatory to be fully vaccinated for this position and proof of vaccination will be required”**

**What you’ll get in return**:
**You’ll also receive**:

- Salary packaging options
- Great team environment
- Chance to make a difference

**What you need to do now**:
**Salary**: $34.04 per hour

**Benefits**:

- Salary packaging

Schedule:

- Monday to Friday
- On call

Application Question(s):

- What Microsoft Office products are you experienced with?
- Do you have experience preparing work rosters?
- Do you have experience working in the disability services sector?
- What is your Covid-19 vaccination status?
- Do you have a current NDIS Worker Screening Check?
- Have you completed a qualification in business administration?
- Do you have a Victorian WWCC?

**Experience**:

- Administration: 1 year (required)

Licence/Certification:

- Australian Driving Licence (preferred)

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