2 I/C Service

2 weeks ago

Sydney, New South Wales, Australia Retailquip Pty Ltd Full time $80,000 - $120,000 per year

The 2IC Service & Repair Leader is a hands-on technical role that supports the Warehouse & Service Manager in leading the service/repairs team while actively carrying out repairs, servicing, and maintenance of equipment. This role ensures jobs are completed safely, efficiently, and to the highest standard, while also acting as second-in-charge to supervise the team and step in when the Manager is unavailable.

Key Responsibilities
Hands-On Service & Repair
  • Carry out fault-finding, servicing, repairs, and maintenance on equipment to manufacturer standards.
  • Perform breakdown support and preventative maintenance both in the workshop and on customer sites.
  • Complete service reports, job cards, and ensure accurate documentation of work carried out.
  • Identify and recommend parts replacements, upgrades, or modifications as required.
Leadership & Support
  • Act as second-in-charge to the Warehouse & Service Manager.
  • Support in supervising daily activities of service technicians.
  • Provide on-the-job coaching, technical advice, and guidance to team members.
  • Step into the Manager role as required during leave or absence.
Operations & Workflow
  • Assist in scheduling and allocating service jobs.
  • Support parts ordering, stock control, and workshop organisation.
  • Monitor work quality to ensure all repairs are completed correctly the first time.
  • Communicate job progress and issues to the Service Manager.
Customer Service
  • Attend customer sites to deliver professional, timely service and build strong relationships.
  • Act as a point of escalation for technical issues or complex service jobs.
  • Promote the company as a trusted, solutions-focused partner.
Health, Safety & Compliance
  • Work safely in line with company and WHS requirements.
  • Ensure all tools, equipment, and workshop areas are maintained in a safe condition.
  • Report hazards, incidents, or near misses promptly.
Skills & Experience
  • Welding Experience (5 plus years)
  • Proven hands-on experience in equipment servicing, diagnostics, and repair.
  • Ability to supervise and guide a small team.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service skills.
  • Forklift licence.
  • Current driver's licence (and willingness to travel for field service work).
Key Attributes
  • Hands-on leader with a proactive, can-do attitude.
  • Customer-focused and professional.
  • Strong team player, willing to mentor and support others.
  • Reliable, safety-conscious, and quality-driven.

  • C&I Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Sigenergy Full time

    OverviewAbout the Role: C&I Account Manager. As C&I Account Manager, you will be responsible for managing and growing customer relationships across multiple regions in Australia. You will identify and pursue new business opportunities, enhance customer satisfaction, and contribute to the overall sales growth in the region. Your role will involve a mix of...

  • C&I Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Sigenergy Full time

    OverviewAbout the Role: C&I Account Manager. As C&I Account Manager, you will be responsible for managing and growing customer relationships across multiple regions in Australia. You will identify and pursue new business opportunities, enhance customer satisfaction, and contribute to the overall sales growth in the region. Your role will involve a mix of...

  • C&I Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Sigenergy Full time

    About the Role: C&I Account Manager As C&I Account Manager, you will be responsible for managing and growing customer relationships across multiple regions in Australia. You will identify and pursue new business opportunities, enhance customer satisfaction, and contribute to the overall sales growth in the region. This role involves a mix of strategic...

  • C&I Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Sigenergy Technology Co., Ltd Full time

    About the Role: C&I Account ManagerAs C&I Account Manager, you will be responsible for managing and growing customer relationships across multiple regions in Australia. You will identify and pursue new business opportunities, enhance customer satisfaction, and contribute to the overall sales growth in the region. Your role will involve a mix of strategic...

  • C&I Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Sigenergy Full time

    About the Role: C&I Account ManagerAs C&I Account Manager, you will be responsible for managing and growing customer relationships across multiple regions in Australia. You will identify and pursue new business opportunities, enhance customer satisfaction, and contribute to the overall sales growth in the region. This role involves a mix of strategic account...

  • C&I Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Sigenergy Full time $90,000 - $120,000 per year

    About the Role: C&I Account ManagerAs C&I Account Manager, you will be responsible for managing and growing customer relationships across multiple regions inAustralia. You will identify and pursue new business opportunities, enhance customer satisfaction, and contribute to the overall sales growth in the region. Your role will involve a mix of strategic...

  • Business Development Manager – C&I

    2 weeks ago

    Sydney, New South Wales, Australia Enemix Full time $90,000 - $120,000 per year

    Business Development Manager – C&ILocation:Sydney, NSWJoin a globally recognised clean energy solutions provider.Be part of a dynamic, future-focused team with strong leadership.Play a key role in shaping the company's C&I growth strategy.We are currently partnered with a leading provider of integrated clean energy solutions is seeking a Business...

  • People Services Administrator

    1 day ago

    Sydney, New South Wales, Australia I-MED Radiology Network Full time $60,000 - $90,000 per year

    Join Australia's largest medical imaging provider and play a vital role in supporting our people.At I-MED, our purpose is clear - to save lives and reduce uncertainty. As a People Services Administrator, you'll be the first point of contact for all people related queries, ensuring our leaders and teams are supported with seamless HR services, from onboarding...

  • C# Developer

    4 weeks ago

    Sydney, New South Wales, Australia Susquehanna International Group Full time

    Join to apply for the C# Developer - CTT role at Susquehanna International GroupJoin to apply for the C# Developer - CTT role at Susquehanna International GroupGet AI-powered advice on this job and more exclusive features.OverviewAs a Software Developer in the Core Trading Technology Team, you will be involved in the analysis, design and development of C#...

  • C# Developer

    4 weeks ago

    Sydney, New South Wales, Australia Pinpoint Asia Full time

    C# Developer (OOP) - Leading Quantitative Trading FirmC# Developer (OOP) - Leading Quantitative Trading FirmGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Pinpoint AsiaMy client, a leading quantitative trading firm, is looking for a highly skilled C# Developer to engineer mission-critical trading...