Floating Depot Operations Coordinator

Company description:

About Ampol

We are proud of our heritage. We have been powering better journeys for all Australians for over 100 years. As Australia's very own fuel brand we are committed to making those journeys easier by meeting Australia's needs at every step with the care and service we all deserve. And, as we grow, we continue to evolve, to ensure we have low carbon solutions that will meet the needs of our customers well into the future.

Job description:

• Full-time permanent opportunity based in Bundaberg
• Career progression and development opportunity
• Customer focused, 'hands on' operations position within our Distribution Business

About Ampol:

Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries, and communities we engage with.  From our origins until today, we've always been inspired by the role we can play in people's lives - to keep them moving, to make journeys happen. Here at Ampol, we are proud of our heritage as Australia's only owned fuel brand. For over 100 years we have supported Australians to travel far and wide, and we'll be here for 100 more powering better journeys for today and tomorrow

About the role:

Reporting to the Territory Manager, this role is a floating position which requires you to be flexible in travelling to other depots to relief or if additional support is required based on operational needs. You will be responsible for customer service, order processing, reporting, stock management, administration and completion of routine depot compliance tasks. In addition, a portion of the role will require to delivery lubricants products within the region which includes establishing rapport and maintaining our relationship to our existing customer base. This role is on dayshift Monday to Friday.

You will play an important role as part of a wider team across a network of depots within the region, working with the fleet coordinator, drivers and other depot operations coordinators to deliver safe, reliable and competitive outcomes for our customers. This is a busy and varied role offering breadth and scope, with opportunities for learning and development into other roles. This role is a great stepping stone into the wider Ampol business.

Key responsibilities.

• Provide excellent customer service to all customers of the depot including responding to customer queries, generate quotes, recording sales and managing ongoing orders
• Flexible to travel to other depots
• Completion of day-to- day administrative duties to support the depot
• Receipting, warehousing, reconciliation, dispatch and delivery of packaged lubricants products
• Steward health, safety and wellbeing across all depot activities
• Completion of routine depot compliance, maintenance and inspection tasks
• Other ad-hoc duties as required by the Territory Manager

About you:

You are an experienced professional in a similar role who thrives working in a team environment. You display a 'can do' attitude, self-motivated and always willing to take on a challenge. You have a strong focus and passion in providing a high level of service to Customers. You have a high focus on safety and compliance and understand the importance of our customers.

Skills and experience:

• Forklift licence is a desirable (not essential)
• Excellent communication skills (verbal and written)
• Customer service and stock control/management experience
• Understanding of safe work practices and transport/logistics
• Experience in dangerous goods/ petroleum industry is desirable however not mandatory.

Our benefits:

• Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars
• Car fuel allowance
• We are flexible.  Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
• We value recognition.  We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
• Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
• Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid). In addition to the 12 months of unpaid parental leave, employees may apply for a further 12 months of unpaid parental leave (a total of 24 months for each birth)
• BabyCare Package - financial and flexible support for parents transitioning back to work.
• Need some wheels? Novated Lease options are available.
• Invest in your future with the Employee Share Scheme
• Leave Options - We offer wellbeing leave and leave purchasing
• Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.

We're an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.

Want to take your career to the next level? Apply today.

Applications close on 8 September 2025