Operational Capability Specialist
4 days ago
You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.
You know that to make a meaningful contribution there needs to be connection and collaboration across the teams. Here's your opportunity to help our people make a big impact.
In this role, you'll:
Report to the Manager Operational Capability Development within the Coordinator General division. You will uplift the capability of our Operational Management teams. You will design, deliver and maintain training and assessment programs, ensure accurate competency records, and provide regular reporting.
A key part of the role is identifying current operational and technical capabilities needed to build a skilled and future-ready workforce. You will work closely with subject matter experts, the Learning and Development team, and external partners to deliver high-quality technical training programs that align with business plans, organisational objectives and legislative requirements.
This role is ideal for someone with experience in operational environments such as tunnel operations, transport management or large-scale infrastructure projects, with a background in 24/7 operations.
The position is based onsite at McLeod's Shoot, with possible travel required to deliver training at other sites.
Shortlisted candidates will be asked to deliver a short 10-minute presentation during the Interview.
To view the role description and information pack please click here.
About you
You bring proven experience in the design, development and implementation of workforce development and capability uplift programs, with a strong focus on applying human factors and risk management practices in the learning environment. You have a solid understanding of best-practice strategies in learning and development, and are confident applying human-centred design, instructional design, facilitation, and project management principles to deliver effective training across a diverse workforce.
Experience in a frontline operational environment - such as transport management, incident response or emergency management will be highly regarded.
To be successful, you will hold a Certificate IV in Training & Assessment (or a higher adult education qualification) or be willing to obtain this in a short timeframe. A valid Australian driver's licence is required, along with the flexibility to work outside standard hours and travel as needed across NSW.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.
We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.
This is an in-person, on-site role.
What are you waiting for…? Connect with us. Apply now
Applications close: 11:59 pm 26th Ocotber 2025.
For more information about this role, please contact LUCY..NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.
Need some help with your application? Take a look at our application tips video series.
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