Warranty Administrator

2 weeks ago

Karratha Western Australia Double R Pty Ltd Full time $60,000 - $80,000 per year

Who We Are

Double R and the Double R team are on an exciting journey as the Company continues to build on its industry leading position and inclusive culture.

Double R is an award winning "One Stop Shop" offering New Machinery Sales, and Trade Services to the Transport, Mining, Agricultural and Construction industries throughout the Pilbara, Goldfields and Perth regions of Western Australia, and throughout NSW. With eight locations and a team of almost 300, Double R offers potential candidates outstanding career opportunities.

A rare opportunity exists to join the Karratha Branch as a Casual Warranty Administrator.

At Double R, we value our team – We offer a great working environment, positive culture, career advancement opportunities and competitive packages.

The Role

The Warranty Administrator will report directly to the Service/Workshop Managers & Branch Manager and will prepare warranty documents, submit paperwork to the manufacturer and track requests to ensure the dealership is paid for all warranty work done.

This role is all about having the right attitude and drive, you will be proactive and a team player who is enthusiastic to join a supportive, busy and diverse working environment.

This role is offered as a casual position, working a few days a week at the Double R Karratha Branch. Double R are happy to accommodate school hours and days that are suitable for the successful candidate.

Key responsibilities will include the following:

  • Processing of warranty claims within required timelines.
  • Working closely with stakeholders to follow through and ensure timely processing of claims, and remediating discrepancies where required.
  • Following procedures and processes implemented by dealer groups.
  • Keeping abreast of factory recalls and announcements.
  • Keeping an accurate inventory of ordered warranty parts.
  • Raising invoices and purchase orders.
  • Working closely with Branch Management Team and Head Office Management Team.

To be successful you will have:

  • Meticulous attention to detail and accuracy in data processing.
  • Computer program experience including Outlook, Word, Excel.
  • A strong focus on processes and deadlines.
  • Honesty and integrity.
  • Excellent communication skills (verbal, written and presentation).
  • Ability to work autonomously as well as part of a broader team.

What you'll get in return

Working for Double R means working with individuals who are passionate about what they do. A Company that truly values its people and will provide a great work environment and culture.

Express your interest

If you have a strong work ethic and are seeking a proactive organisation to further your career, then express your interest for this role by submitting your CV with a cover letter.

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