Accounts Receivable Officer Prestons
4 days ago
Join a Leading Australian-Owned Company Making a Real Impact
At Abco, we're more than just a supplier — we're a trusted partner to Australia's top Business Service Contractors, Facility Management companies, and industrial clients. With over 25 years of industry experience and a presence across Sydney, Melbourne, Perth, Brisbane, and Adelaide, we pride ourselves on delivering exceptional service, innovative solutions, and fostering a workplace culture that's second to none.
We are currently seeking an Accounts Receivable Officer to join our team at our Prestons, NSW office.
Why Work With Us?
At Abco, we live by our values:
• We not I – Be a team player
• Fast Fix – Fix it right the first time
• Own It – See every task through to completion
• Always Hungry – Strive for growth and improvement
We hire values over skillset – so if you bring the right attitude, we'll help you grow the rest.
About the Role
As our new Accounts Receivable Officer, you will be responsible for daily banking allocations, follow up customer accounts on overdue payments, process refunds, action and monitor internal and external queries and assist and process month end tasks. This is a hands-on role that requires clear communication, attention to detail, and collaboration with various departments.
Key Responsibilities
• Daily bank allocations, follow up on any unallocated payments
• Follow up on overdue accounts in portfolio as per credit collection process, daily calls involved with follow up emails
• Build rapport with key account customers ensuring any issues are resolved such as missing POs, credits due
• Customer account reconciliations
• KPI - Debtor Days below 45
• Manage Freshdesk tickets and respond to and or action emails from customer/internal stakeholders
• Assist and monitor returns that are pending refund and issue credit memos
• Process refunds back to customer credit cards or bank accounts when needed
• Process credit card payment when needed
• Assist in calculating monthly rebates and processing credits
• Assist in month end journals required for AR month end close
• Collaborate with Finance, Sales, Warehouse, and Customer Service teams to resolve issues
What We're Looking For
• Experience in Accounts Receivable or a Finance role that wants to utilise their customer service/reconciliation skills
• Exceptional attention to detail with a strong focus on accuracy and compliance
• Strong analytical and problem-solving skills
• Ability to work autonomously and in a team environment
• Strong communication and customer service skills
• Sound time management skills and ability to work in a fast-paced environment
• Experience with ERP Systems (NetSuite preferred) and intermediate Excel skills – VLOOKUP/Pivots/Filters are a requirement
• Strong understanding of credit practices and financial record keeping
• A proactive, reliable, and values-driven team member
• Commitment to safe work practices and contributing to a positive team culture
Bonus Points If You Have
• Experience with NetSuite
• Experience with Freshdesk or similar ticketing systems
• Exposure to working with portals such as Ariba, Coupa.
• Previous experience in a fast-paced, customer-focused environment
Ready to Apply?
• If you're looking to grow your career in a values-based organisation where your contributions matter — we want to hear from you
Apply now with your resume and a short cover letter outlining why you're the perfect fit for Abco.
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