Floor Manager

2 days ago

Glen Waverley, Victoria, Australia Gambino Pty Ltd Full time $80,000 - $120,000 per year

About Us

Join the team at one of Melbourne's most vibrant rooftop & restaurant destinations Our venue features Italian-inspired cuisine, expertly crafted cocktails, a curated wine selection, and a rooftop bar offering breath-taking views. We deliver elevated guest experiences in a warm and welcoming atmosphere, making it a favourite spot for socializing and celebrations.

Our values of Presence, Honesty, and Approachability drive our team culture, ensuring a positive and supportive work environment where every team member thrives.

About the Role

We are seeking a dedicated Floor Manager to share the load across rooftop and restaurant to help oversee the daily operations, focusing on floor management and delivering exceptional service. As we look to continue our team build, this role is ideal for a hospitality professional with a passion for creating memorable guest experiences and leading a dynamic team.

Key Responsibilities

  • Manage the floor operations, ensuring smooth and efficient service.
  • Lead the team to maintain an exceptional ambiance and customer experience.
  • Work closely with bartenders and floor staff to deliver seamless service.
  • Address guest concerns and feedback promptly to maintain high satisfaction levels.
  • Mentor and support the floor staff, fostering a collaborative and motivated team.
  • Coordinate with the General Manager and kitchen team to ensure service standards are met.
  • Oversee venue opening and closing procedures specific to the rooftop bar.

What We're Looking For

  • A passion for creating fun and engaging guest experiences.
  • Proven experience in hospitality (minimum 5 years).
  • A further 2 years with supervision experience of a medium sized team.
  • Strong communication and organizational skills, with a focus on mentoring staff.
  • Hands-on experience in cocktail-making and solid knowledge of wine and beverages.
  • Flexibility to work a rotating roster, including late nights, weekends, and public holidays.

What We Offer

  • Competitive remuneration package.
  • A professional and fun rooftop environment with spectacular views.
  • Leadership training and opportunities for ongoing professional growth.
  • Recognition and rewards for exceptional performance.
  • A supportive management team that values creativity and initiative.
  • Convenient location with excellent public transport access.

If you're passionate about hospitality and ready to lead a team in a vibrant rooftop setting, we'd love to hear from you.

Apply Now to join our team and take your career to new heights

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