Service Support Officer

2 days ago

Rockhampton, Queensland, Australia Central Queensland Hospital and Health Service Full time $114,177 per year

About us:

Central Queensland Mental Health, Alcohol and Other Drugs Service provides specialist mental health, substance and alcohol related care to residents of Rockhampton, Capricorn Coast, Gladstone, Central Highlands and Banana areas (catchments in excess of a population of 250,000) with services located in each area. Rockhampton is the principal service centre and as such provides the administration of the
Mental Health Act, 2016,
and is the location of the acute adult inpatient facilities. In addition, there is an Adult Step Up Step Down facility located in Gladstone and an Adult Community Care Unit located in Rockhampton.

About the role:

Provide senior administrative support to all Mental Health Alcohol and Other Drugs (MHAODs) teams within the Central Queensland region, to ensure a consistent and robust approach is taken across the service. Deliver efficient, confidential business and administrative support to a high standard, to ensure optimal delivery of clinical services.

About you:

  • Deliver efficient and confidential business and administrative support to a high standard, to ensure optimal delivery clinical services and to mitigate risks service-wide.
  • Identify requirements for improvement in administrative systems, procedures and strategies and provide advice to the management accordingly: apply systems or procedural changes once approved and support staff to adapt to changes.
  • Utilise a wide variety of PC based systems with demonstrated expertise in the use and application of Windows, word processing, spreadsheets, electronic mail, accurate data entry and retrieval from a variety of information systems.

What we offer:

Total remuneration value of up to $114,177 is comprised of:

  • An hourly rate between $ $50.46 p.h.
  • 12.75% employer superannuation contribution
  • 17.5% leave loading

Additional Benefits

  • Ongoing Professional Development and Education Opportunities
  • Flexible Work-Life Balance and Variety
  • Generous Salary Sacrificing Options
  • Paid Parental Leave
  • Employee Assistance Program (EAP)
  • Discounted Private Health Insurance
  • Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

  • Your current CV or resume, including referees.
  • A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
  • Any additional forms / evidence as attached or listed on the Role Description.

Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.

For assistance:

  • Contact
  • Quote the Job Ad Reference (JAR) RK5J664467

Applications close: Tuesday, 21 October 2025
#Rockhampton
Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.

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