Branch Manager/Senior External Claims Adjuster

5 days ago

Melbourne, Victoria, Australia Crawford & Company Full time $120,000 - $180,000 per year
  • Competitive salary + opportunity for annual incentive + car allowance
  • Long term leadership and development opportunities
  • Make a difference in your local community in this pivotal leadership role

About the Opportunity

We're looking for a highly motivated Branch Manager/Senior Loss Adjuster with a proven track record in high volume loss adjusting, leadership skills and the ability to identify business development opportunities to drive the branch's revenue and continued growth.

Benefits include a competitive salary, opportunity for annual incentive, car allowance, laptop, company phone, and many other company benefits.

About You

You will be a passionate, customer-focused, experienced leader, ready to tackle any challenge that arises, where you place the customer at the heart of all your decisions. You will naturally possess a strong business acumen and ability to identify revenue generating and enhancing opportunities to sell Crawford at any opportunity to your network.

As a trusted figure in your local community, you will be forward thinking and passionate about effecting real change for both your clients and your community.

Key Requirements

  • Previous experience as a Loss Adjuster (highly desirable)
  • Loss Adjusting qualifications preferred, or professional qualifications applicable to the Loss Adjusting industry
  • Promote a strong team-oriented environment within the division and other departments
  • Excellent communication skills with the ability to represent the Crawford brand across the region and articulate the operational strategy whilst building engagement with customers, employees, and other key stakeholders
  • Manage the branch to meet audit, quality and compliance objectives with corporate policies and procedures including employee compliance and data quality standards
  • Good computer abilities, preferably previous use of an electronic claims system
  • Current and valid driver's licence

About Crawford

Crawford is the world's largest publicly listed claims management company operating in more than 70 countries. Crawford has been in operation for over 80 years and is committed to restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic events.

Crawford is the only provider in Australia to offer services across the entire claim lifecycle – from 'first notification of loss' through to litigation:

  • Loss adjusting – property, major and complex loss, catastrophe response
  • Third party administration (Crawford TPA is a Lloyd's accredited provider)
  • Forensic accounting including business interruption expertise
  • Cyber response
  • Managed repair services (Contractor Connection)
  • Quantity surveying, forensic engineering & building consultancy (CRD Building Consultants)

To learn more about Crawford, please visit

Crawford is committed to being an inclusive workplace that employs and retains the best and most diverse talent. We value diversity of thought, experience and perspective and aim to create a workplace where our people feel valued, respected, and empowered. We welcome applications from Aboriginal and Torres Strait Islander peoples and from people of all backgrounds regardless of gender identity, age, sexual orientation, disability, or ethnicity.

Interested? Please submit a short cover letter explaining why you are suitable for the role along with your resume.

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