Senior Liability Adjuster

4 days ago

Melbourne, Victoria, Australia Sedgwick Australia Pty Ltd Full time $80,000 - $120,000 per year

Job Description

Use your technical expertise to manage complex liability claims, applying investigative and analytical skills to determine cause, liability, and quantum. At Sedgwick, you'll lead high-stakes assessments and deliver trusted outcomes for clients and customers across diverse industries.

What are my accountabilities?

  • Investigate and resolve complex liability claims with a focus on accuracy, compliance, and customer care.
  • Interpret insurance policy terms and negotiate claim outcomes with clients and insured parties.
  • Identify fraudulent claims, manage salvage and recovery, and ensure adherence to legislative and client requirements.
  • Build and maintain strong client relationships, managing a significant portfolio beyond core accounts.
  • Mentor junior adjusters and contribute to team capability and development.

About you

  • You're an experienced senior loss adjuster with a deep understanding of liability frameworks and insurance regulations.
  • Hold a Dip. of Loss Adjusting through ANZIIF or relevant tertiary qualification
  • You bring strong investigative skills, emotional intelligence, and a customer-first mindset.
  • You're confident in report writing, stakeholder communication, and using technology to support your work.
  • You live Sedgwick's values—accountability, collaboration, growth, inclusion, and empathy.

Caring Culture

It's at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Sedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We're committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying.

If you are successful in joining our team, you will be required to complete reference checks, mandatory background checks, including a police check and work rights.

Why Sedgwick?

Sedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

Every day, our colleagues are working to make the world better. They're helping people recover after an injury or illness. They're assisting with damage from a natural disaster. They're even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.

Whether you're in loss adjusting, claims, customer service, nursing, engineering, IT or another specialty, there's a place for you here to be a force for good.

Some of the Benefits of working with us are:

  • Hybrid working arrangement. #LI-Hybrid
  • Sedgwick Australia University – access to more than 15,000 courses on demand and opportunities to continue formal education
  • +0.5% on top of Superannuation Guarantee
  • Domestic and International Career Pathways
  • Sedgwick Colleague Resource Groups – international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace

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