Account Manager, Specialised Business Services

2 weeks ago


Sydney, New South Wales, Australia Westpac Group Full time $80,000 - $120,000 per year
  • Manage complex agribusiness customer relationships across Westpac's brands nationally
  • Deliver tailored restructuring strategies to support customers and mitigate risk
  • Brisbane office base preferred, with flexibility to be based in other locations in this national role portfolio

What's the role?

Join the Specialised Business Services (SBS) team, where you'll manage a portfolio of high-value and complex agribusiness customers across Westpac's brands including St. George, BankSA, and Bank of Melbourne.

This role focuses on early engagement and tailored restructuring strategies to support customers experiencing financial stress. You'll work closely with internal stakeholders and external advisors to mitigate risk, retain customers, and deliver sustainable outcomes for both the customer and the bank.

This is a Permanent fulltime role, with a preference for Brisbane with flexible hybrid working arrangements available.

What do I need?

We're looking for someone who brings:

  • Extensive agribusiness experience and credit assessment capability
  • Strong financial analysis and modelling skills, with excellent business acumen
  • Proven ability to engage directly with customers and external advisors (e.g. insolvency firms, lawyers)
  • Deep understanding of loan structures, documentation, and security
  • Excellent communication and influencing skills, with a collaborative mindset
  • A strong grasp of the capital impact of stressed/impaired exposures and how to balance customer and bank outcomes

Why join us?

We're obsessed with becoming our customers #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
  • Tailored learning and development opportunities to help your grow your career within the bank.
  • Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .



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