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HVAC Service Account Manager

2 weeks ago

Sydney, New South Wales, Australia Beaver Williams Pty Ltd Full time $80,000 - $120,000 per year
The Company

Beaver Williams specialises in both HVAC Services and Fire Protection for a wide variety of commercial and industrial clients throughout Sydney. Incorporating best practice techniques with innovation and the latest technology, we are well established as an industry leader with over 140 years of heritage. We are committed to our people, their training, and their well-being. Beaver Williams has a service centre located in Silverwater and a head office located in Warriewood.

The Role

Reporting to the Operations Manager, the Account Manager in our HVAC Service Department will play a key role in building and maintaining strong client relationships. You will work closely with both new and existing customers to deliver excellent service, while also seeking opportunities to expand our client base across Sydney.

As part of our professional, friendly, and skilled team, you will be involved in varied, high-calibre HVAC service and maintenance projects. This is a client-facing role that combines relationship management, problem-solving, and technical coordination to ensure we consistently meet and exceed customer expectations.

We are an industry-leading business that values our people. The right candidate will enjoy opportunities for career development, training, and progression within a supportive and collaborative environment.

Skills & Experience

As the lead point of contact for your account portfolio, you will be responsible for developing client relationships, growing new business, and managing a team of technicians. You'll also prepare quotations for service and repair work while applying your strong background in HVAC service, maintenance, and diagnostics across a variety of systems.

To be successful in this role, you will demonstrate:

  • Proven experience in service, maintenance, and diagnostics of HVAC systems.
  • Strong customer service and communication skills.
  • Previous experience managing people and coordinating project teams.
  • Ability to manage projects, meet deadlines, and liaise effectively with clients, suppliers, and colleagues.
Essential Requirements
  • Current driver's licence.
  • HVAC industry experience.
  • Account management and/or sales experience (desirable).
  • Tertiary qualification in business management (desirable).
Benefits
  • Company-maintained vehicle.
  • iPhone with access to digital platforms for jobs, timesheets, and leave applications.
  • Employee recognition program.
  • Work-life balance and flexibility.
  • Training and career development opportunities.

At Beaver Williams, we take pride in our progressive company culture, which fosters well-being, collaboration, and career growth. We encourage staff engagement in the development of the business, recognise and reward contributions, and maintain a strong community focus. We are an equal opportunity employer committed to enhancing job satisfaction and professional development.

How to Apply

Please click "apply for this job" through Seek to forward your CV and a cover letter addressing the Essential Criteria above.

We look forward to receiving your application.

NO RECRUITMENT AGENCIES PLEASE