Customer service Officer

23 hours ago

Bankstown, New South Wales, Australia Synergie Australia Full time $60,000 - $120,000 per year


We think outside the box by redefining recruitment.

Through long-term partnerships, we connect the right people with the right opportunities to shape careers and drive change in Australia and beyond.

We are looking for a Customer Service Officer, to join the team in Revesby on an ongoing basis  (Monday - Friday from 7AM-3PM).

As a Customer Service Officer, you will be the frontline representative of the business. Your primary responsibilities will include providing accurate information on products, generating quotes, managing freight costs, and ensuring precise data entry for order processing. Additionally, there will be opportunities for growth and advancement as you develop your skills in estimating through training and on-the-job experience.

Key Responsibilities:

  • Handle incoming customer enquiries via phone and email
  • Process quotes, sales orders, and delivery schedules accurately
  • Coordinate with production and dispatch teams to meet customer requirements
  • Maintain strong product knowledge to assist with technical questions
  • Resolve issues and follow up with customers in a timely manner
  • Contribute to continuous improvement in customer service processes
  • Build and maintain strong relationships with customers and stakeholders

What We're Looking For:

  • Previous experience in a customer service or sales support role (construction industry preferred)
  • Excellent communication and interpersonal skills
  • High attention to detail and organisational skills
  • Ability to multitask and stay calm under pressure
  • A team player mindset with a proactive, can-do attitude

     

What's in it for you

  • $37 per hour with opportunities for growth 
  • Growth within the company 
  • Temp to perm
  • A stable work environment with a reputable company that is committed to employee satisfaction.
  • Efficient and fast registration process to get you onboard with work ASAP
  • Team-Oriented/Supportive Work Culture
  • State of the art facilities 

Synergie Australia delivers a full 360º recruitment solution, consisting of temporary and permanent recruitment services, and more. Safety is of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce. Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let's work together.

If you're ready, click apply now or contact our branch on


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