Customer Service Officer

2 days ago


Bankstown, Australia Kennedy Reid Full time

Opportunity to work in a flexible hybrid structure and employee benefits.
- Work in an environment that promotes support, training and positive culture.
- Provide customer service via phone and online in a team setting.

**The Company**
Our client is an Australian-born entrepreneurial organization who are world leaders in instant boiling water and provides products & service to more than 70 countries globally

We are currently assisting their wonderful team, in the recruitment of Customer Service Representatives. Start immediately, with a detailed training pathway and have the flexibility to work from home in a hybrid structure after training. They have a great support network available and focus on providing the highest customer service experience for their clients. A team fully invested in their people, progression and promoting from within.

**The Role**
As a Customer Service Representative, your duties will include but not be limited to:

- Managing inbound calls regarding product inquiries
- Following up with various departments and technicians to ensure accurate information is uploaded
- Ensuring all databases updated accordingly
- Handling warranty enquires
- Processing invoices
- Accurate and timely data entry
- **Location**: Condell Park
- **Hours**: Monday to Friday - between 8:00am to 6:00pm (37.5 hour week)
- **Salary**:$30-32+ Super per hour, paid weekly

**You**
As a successful Customer Service Representative, you will offer:

- **Previous experience in a call centre environment**:

- **A quality over quantity approach to great customer service**:

- **Experience working in the manufacturing industry ideal**:

- High attention to detail
- Excellent verbal and written communication skills
- A positive, confident approach to problem-solving

**How to Apply



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