Campaign Delivery Coordinator

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.

About the team

As one of the biggest brands in Australia, we connect with millions of Australians  each week. Whether it's connecting our customers with relevant content through digital innovation, omni-channel storytelling or impactful advertising that reaches 98% of Australians, our Marketing team play an important role in driving our brand forward, helping Australians eat and live better every day.

About the team  

 Coles 360 is all about connections. It's how we connect with customers at every turn of their lives. It's how we use the power of Coles' shopper data to maximise that connection. It's how we partner at levels to drive more meaningful campaigns and measure the impact they create.   

Coles 360 combines the power of customer connections, media connections and partner connections to offer brands a one-stop media solution.  

About the role 

The Campaign Delivery Executive is an operations role working across all components of the media campaign process.  

The role is responsible for delivering seamless campaigns across multiple channels by acting as the contact point, providing service and support pre, during and post campaigns. 

There will also be an element of project work to grow and improve our business to bring us in line with industry standards.    

What you will do 

• Manage end-to-end campaign delivery from briefing to post-campaign wrap-up 
• Apply tools and process knowledge to support campaign management across channels 
• Identify and drive process improvements to boost efficiency and quality 
• Build and maintain strong internal and external stakeholder relationships 
• Deliver high volumes of campaigns with exceptional accuracy and attention to detail 
• Support the roll-out of new systems and contribute to business growth initiatives. 

About you and your skills 

You're organised, efficient, and thrive in a fast-paced, data-driven environment.  

Ideally you will have previous experience in a media operations role within a media supplier, agency, trade marketing or experience within the FMCG environment is desirable.   

A comprehensive training program will be provided, so whether you come with a lot, a little or absolutely no media experience, we will set you up with the tools and knowledge that you need to be successful   

You'll also have

• Strong communication and stakeholder management skills 
• A proactive, problem-solving mindset with a focus on outcomes 
• Ability to manage tight deadlines and competing priorities 
• Confidence to work both autonomously and as part of a team 
• Technical proficiency in Outlook, Excel and familiarity with tools like Miro, Trello or Monday. 

Sound like you? If yes, we'd love you to apply and be part of the fastest-growing retail media powerhouse within one of Australia's most recognised brands. Here, you'll leverage enormous data and expertise while joining a supportive team with a great culture that's scaling fast. 

What's in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email

Job ID: 164743

Employment Type: Full time

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