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Medical Receptionist

2 weeks ago

Hobart, Tasmania, Australia PSYCH2U Powered by GP2U Full time $45,000 - $60,000 per year

Medical Receptionist

The Company:

GP2U / PSYCH2U Telehealth is Australia's longest-running provider of online healthcare, delivering video-based GP and specialist consultations.

Due to recent growth, the company has a permanent full-time position available on a 6 month contract with the potential to extend.

The Role:

This role will see you working in a team of medical receptionists, supporting Psychiatrists, Psychologists, Specialists, and General Practitioners. You will join a collaborative team who work together to make sure that patients receive excellent customer service and doctors receive the administrative support they need.

This position is to commence ASAP

The Duties

  • Receiving incoming calls and making outbound calls
  • Booking patient appointments
  • Assist patients with general enquiries
  • Assist GP2U and PSYCH2U clinical staff with enquires
  • Assisting patients and clinical staff with technical connections
  • Confirm appointment and connection details for upcoming appointments

The Ideal Candidate

This role will suit a genuine team player with customer service skills and experience working within the medical space is desired. You will treat patients with empathy and will strive to support doctors to deliver timely care. No job will be too big or too small to ensure the smooth running of this very busy telehealth practice. To be considered for this role, you will be required to demonstrate:

  • Well organised with exceptional attention to detail
  • Strong computer skills
  • Exceptional communication skills with demonstrated customer service experience
  • Ability to multitask
  • No previous Medical Reception experience required but desirable
  • Available to work full-time between Monday-Friday 8.30am-6pm

If this sounds like the role for you, apply today Suitable applicants will be contacted immediately.