Housing Support Assistant

Company description:

Department of Communities and Justice

Job description:

Administration Support Assistant

Homes NSW | Northern NSW District

• Multiple Ongoing roles across Newcastle, Lake Macquarie, Central Coast, Lismore & Tweed Heads
• Talent Pool will be created for the Northern NSW District
• Salary: Base Salary range $ 36,668 - $71,777 pa plus superannuation & annual leave loading

Your role

Administration Support provides multiple administrative support activities and services, while working to tight timeframes and maintaining accuracy and attention to detail to key tasks.

The primary purpose of this role is to provide a high level of support through assisting in managing a range of administrative and client service functions.

Including records management, routine correspondence, meeting and event coordination, to assist the effective operation of the team/unit

What you'll do

In this role, you will assist the team and senior leaders by managing key functions, such as:

• Assist in the effective operations of the team by providing administrative services such as filing, attending to mail, maintaining registers, photocopying, completing documents, routine purchasing and supporting events.
• Collect and compile information to develop documents and repots.
• Respond to enquiries and escalate matters when necessary to ensure the provision of accurate information.
• Ensure records and databases are updated, accurate, and stored correctly in accordance with records management processes.
• Data entry into various specialised software applications to support the team and core business functions.

What we're looking for

• Ability to process business information and contribute to the maintenance of administrative systems to ensure the flow of information is in accordance with standards and guidelines.
• Ability to use relevant technology to prepare documentation and presentation material to support business unit managers and directors.
• Demonstrated understanding of standards and guidelines, by creating, storing, retrieving and tracking files to ensure the accurate and safe storage of information.
• Ability to communicate with other business areas to effectively arrange meetings and manage the flow of business information.

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close 11:59pm AEST Thursday December 18, 2025

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Peta Edwards Via: or

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please reach out to or

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lie at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more:

The careers site currently promotes this service on the 'Discover roles with DCJ in regional NSW' page.