New Relic Resource
16 hours ago
Application Monitoring Specialist New Relic
Location: Sydney
Employment Type: Contract
Duration: 3 Months
Start Date: ASAP
About the Role
We are seeking a technically skilled and proactive Application Monitoring Specialist with expertise in New Relic to support two mission-critical applications central to our clients restaurant operations myRestaurant and eOps.
While New Relic is already installed on the servers for both applications, alerting, dashboards, and reporting are yet to be configured. This role is pivotal in ensuring performance visibility, reliability, and a robust incident response framework.
Key Responsibilities
Work closely with application owners to understand system architecture and critical performance aspects
Configure New Relic dashboards, alerts, and reports for both applications
Integrate alerts into the ServiceNow helpdesk process to ensure timely and accurate issue notification
Continuously refine alerting logic to ensure the right balance between responsiveness and noise reduction
Provide documentation and support handover to internal teams
Required Skills & Experience
Strong hands-on experience with New Relic APM and infrastructure monitoring
Proven ability to design and implement performance dashboards and alerting workflows
Experience with ServiceNow or similar ITSM tools, especially in alert integration
Excellent stakeholder engagement and communication skills
Ability to work independently and proactively in a fast-paced environment
Nice to Have
Experience supporting enterprise-scale applications or distributed systems
Familiarity with performance tuning and monitoring best practices
Exposure to cloud environments and DevOps pipelines
Why Join Us?
Join a collaborative and high-impact project, where your monitoring expertise will help ensure the performance and reliability of key restaurant applications used by our client, a well-known fast-food giant with operations across the globe.
Apply Now
If you're available immediately and ready to make a difference, wed love to hear from you.
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