Franchise Coordinator

Could this be one of those rare moments to do the best work of your career?

The Lottery Corporation is Australia's largest lottery company offering exciting games that deliver life-changing wins to customers and make a meaningful difference in the community.

We're the team who bring you Australia's favourite lottery games. For more than a century, we've been playing our role in making a better future by delivering winning moments every day to our people, our customers, retailers, partners and our community.

Share joy, spark possibilities and join the winning team today

The Lotteries Channel team manages an extensive retail Network of approximately 4,000 outlets. The Channel team seeks to responsibly optimise and maximise overall business performance to provide a profitable and sustainable lottery business, which is built on enviable brands, exceptional retail standards, optimal distribution and a strong connection to our Retailers and customers.   

This exciting role coordinates and processes applications pertaining to the retail Network to effectively maintain and grow network distribution in a compliant manner. Please note this is a contract role until January 2027.

What you'll do

• Provide quality advice and coordinate all communication between internal stakeholders and existing or potential Franchisees in relation to the application process;
• Coordinate the application process in accordance with regulatory and internal requirements and the Franchising Code of Conduct;
• Coordinate site and applicant assessments, compile statistical analysis and report findings;
• Liaise with relevant internal and external stakeholders, including accountants, brokers, solicitors in relation to the application process;
• Draft formal and legal documentation in accordance with regulatory and internal requirements and the Franchising Code of Conduct;
• Collate and provide analytical data for the Disclosure Document ensuring compliance to the Franchising Code of Conduct;
• Maintain all relevant data base systems; and
• Provide support to the Franchise Manager and participate in activities as required.

What you'll bring

• Ability to identify, develop and implement processes that will enhance performance;
• High attention to detail;
• High level administrative and coordination skills;
• Effective customer service skills;
• Ability to learn and comprehend new systems and processes;
• Intermediate skills in Microsoft Office; 
• Ability to work autonomously and self manage work loads as well as be an effective member of a team; and
• Understanding of the Franchising Code of Conduct and other relevant legislation (desirable).

What you'll get
Not only will you receive an awesome candidate experience from our caring Talent team, the benefits of working with us are pretty good too

The list is extensive but here are a few:

• Join an amazing team that's ready to welcome you and set you up for success. Our people are warm, engaging and passionate. We love what we do and have fun along the way
• Deliver extraordinary results while balancing work and life with our flex for great outcomes approach
• Find your balance with a variety of leave types such cultural leave, flexi-leave, volunteer leave, purchased leave and 18 weeks' parental leave for all new parents, regardless of gender or family type
• A true sense of belonging. We're committed to Inclusion & Diversity with a range of initiatives such as our Gender Affirmation Statement of Support, employee inclusion networks and diversity memberships
• Feel valued with experiences that are tailored to you, we'll always start from 'yes'
• Support your health and wellbeing with our comprehensive (and free) app to support you and your family's mental and physical health
• Make positive impacts with opportunities to volunteer with our community partners. We'll also match fundraising efforts of our employees lending their support to registered charities
• Ignite your potential with our dedicated learning and development platform with resources from leadership to technology to support your bright future
• Maximise your home workspace with our home office reimbursement payment

About The Lottery Corporation

The Lottery Corporation Limited (ASX: TLC) is Australia's leading lottery company with licences and approvals to operate in each Australian state and territory, except Western Australia.
Best known for The Lott and Keno, we're proudly one of the highest-performing lottery businesses in the world.
For more than a century, we've been supporting Australian communities through lottery taxes, donations, and partnerships. We play our role in making a better future by delivering winning moments every day to our people, our customers, retailers, partners, and our community.

Studies have shown that people from under-represented backgrounds are less likely to apply for roles where they don't match the job description criteria exactly. If this role is of interest to you and you're ready to spark possibilities with The Lottery Corporation, but don't feel that your experience aligns 100%, we would still love to hear from you and encourage you to apply.

We're committed to providing a safe, respectful and supportive work environment where our people feel included and rewarded. This commitment extends to our recruitment process. We encourage candidates to let us know if we can make any accommodations, so the process can be more user friendly for them.

We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate. We acknowledge the inextricable link First Peoples of Australia have with the land past, present and future.

Your online safety is important to us. We'll never request payment or credit card details from you to apply for a position at The Lottery Corporation. The most reliable source for available opportunities at The Lottery Corporation is our website. If you're uncertain whether a job ad is legitimate, do not provide your details. Verify via our website or contact our company.