Medical Secretary/ Dental Receptionist

Highly motivated and experienced individuals who enjoy working autonomously in a busy friendly Specialist Surgical Practice. We are in a great location across from SJOG Hospital Subiaco, in Wembley and close to public transport.

Hours: 8am - 5pm, weekdays.  No weekend or after-hours work. We are seeking additional full- time ( 38hr week) or part- time, permanent staff.

Excellent conditions/ renumeration and job security in the medical industry.

We have private off-street parking and easy access to public transport.

The position/s are permanent with training & support available from experienced  long-term staff. All our clinical staff have been with our company for over 10 years. Scope for further education/ training courses available.

• Being the face and voice of our Specialist Surgical Practice
• Provide excellent customer service to patients, suppliers, other health providers and hospital staff
• Managing phone, mail and email enquiries and assisting with patient queries in a professional manner
• Booking patient consultation and surgery appointments
• Hospital surgical bookings – managing hospital theatre lists/bookings and  liaising with anaesthetists and hospitals
• Accurate patient record management – entering data and scanning documents in Genie software
• Processing billing and payments – including Private Health Funds, Medicare, DVA
• Maintaining running of clinic suite - ordering office/ clinical supplies
• Maintaining  information confidentiality at all times

Good Communication Skills/Professionalism

• Minimum 3 years experience in a specialist practice or in a similar role/industry- specialist medical  or dental practice preferred
• Staff who are reliable, professional and enjoy working independently, actively and effectively within a small and dedicated team
• Excellent verbal and written communication skills

Advanced Organisational Skills and Multi-Tasking

• Experience with Genie practice management software and Inteleviewer preferred as we are essentially a "paperless practice"
• Good knowledge of EFTPOS, Medicare, DVA, Eclipse and Private Health Fund billing
• Advanced Mac computer skills & Microsoft Office Suite skills (Outlook, Word, Excel)
• Excellent administrative and organisational skills, attention to detail and time management and enjoy a busy environment
• Ability to learn new tasks & provide accurate information to patients and referrers, demonstrate initiative and "apply common sense"

Please apply with a covering letter addressing the essential selection criteria, your level of experience and include your CV.