Delivery and Operations Lead

Are you ready to take the lead in shaping the future of recruitment events across Australia? In this role, you'll lead a passionate team, drive innovation, and ensure consistent delivery of impactful ADF Careers events that attract top talent-even in the most remote locations.

Details about the Client

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.
ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people's need to work in ways that support their careers, families, and lifestyle. That's why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we'll be better together.

To find out more about our great employee benefits and what it's like to be part of the team, reach out to our friendly talent acquisition team.

Job Description

As the Delivery and Operations Lead, you'll lead a national mobile events team to deliver exceptional ADF Careers experiences across Australia. You'll ensure consistent, high-quality practices across all event types and play a key role in attracting candidates from regional and remote areas through mobile outreach initiatives. Your focus will be on operational excellence, innovation, and collaboration with Defence stakeholders, vendors, and internal teams. You'll also support the rollout of new platforms and tools, ensuring your team is equipped, engaged, and ready to deliver. If you thrive on logistics, leadership, and creating standout experiences, this is your opportunity to make a real impact.

You will:

• Lead the end-to-end operational delivery of national mobile ADF Careers events, ensuring consistency, compliance, and quality across all formats.
• Drive process improvement and innovation through standardised tools, training resources, and new technologies to enhance stakeholder and candidate experiences.
• Manage WHS compliance, risk mitigation, and regulatory obligations in partnership with Adecco WHS and Facilities teams.
• Oversee scheduling, logistics, and delivery of MACC tours, aligning with recruitment needs and regional opportunities using demographic insights.
• Build strong relationships with ADF, internal teams, vendors, and community partners to support seamless event execution.
• Provide data-driven insights to support planning, systems integration (e.g., Dynamics 365, Career Discovery Hub), and continuous improvement.
• Mentor and develop a high-performing team to deliver engaging and accessible events across metro, regional, and remote locations.
• Ensure timely reporting and governance of mobile operations, maintaining high service standards and contract alignment with Defence and the Commonwealth.
• Travel as needed to oversee event operations and maintain alignment with national standards.

Candidate's Profile

If you have worked in a similar position or just looking for your next opportunity that will make an impact, we want to speak with you.

Your background will demonstrate:

• Proven ability to lead, motivate, and manage high-performing teams to achieve operational and strategic objectives.
• Proven ability to influence and collaborate across cross-functional teams to drive alignment, ensure consistency, and deliver improvements that enhance the candidate experience.
• Extensive experience in planning and delivering high-profile events and conferences with exceptional attention to detail, ensuring successful outcomes and stakeholder satisfaction.
• Demonstrated capability in developing and executing strategic plans for mobile operations, aligning activities with broader organisational goals.
• Strong expertise in planning, coordinating, and managing end-to-end logistics for mobile operations and geographically dispersed event locations.
• Excellent written and verbal communication skills, with the ability to liaise, negotiate, and influence a wide range of stakeholders and clients.
• Excellent time management and organisational skills, with a proven ability to meet deadlines while maintaining high attention to detail.
• Highly developed problem-solving and critical thinking skills, with the ability to resolve challenges proactively and effectively.

To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.

How to apply

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.

If you need assistance during our recruitment process, please email our friendly TA team at for a confidential conversation.

To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on the 6th of June 2025. It's important to note that applications will be reviewed and processed as they are received.