Head of Property

14 hours ago

Melbourne, Victoria, Australia Private Advertiser Full time $120,000 - $180,000 per year

$120K–$140K + Super + Incentives

Strategic Growth | Operational Leadership | Hands-On People Management

Progressive, Well-Respected Real Estate Group – Inner Melbourne

About the Company

Join an established and highly regarded Melbourne-based real estate and property development group recognised for its professionalism and innovation across property management, sales and development. With a strong reputation for quality, compliance and client satisfaction, the business continues to experience growth and portfolio expansion.

With a rent roll of approximately 900 properties, a well-structured team, and ambitions for further growth through business development and strategic rent roll acquisitions, this is an exciting opportunity to join a progressive, supportive and collaborative environment.

The leadership team values transparency, accountability, and continuous improvement, and they are now seeking a dynamic Head of Property & Operations to lead the Property Management division through its next phase of growth.

About the Role

Reporting directly to the Directors, the Head of Property & Operations will drive the strategic growth, performance, and operational excellence of the Property Management department, both onsite and offshore.

This role combines hands-on leadership with strategic direction, overseeing all aspects of operations, profitability, service delivery and compliance. You'll work closely with both the local team (1 admin, 2 property managers, 3 field officers) and an established international support team (6-7 team members) who assist with day-to-day functions.

While the department is operating efficiently and well-structured, this role presents the opportunity to build on that foundation, focusing on growth, retention and financial performance.

Key Responsibilities

  • Lead, mentor, and inspire the onsite and offshore Property Management teams to deliver service excellence and foster a cohesive, high-performance culture.
  • Monitor and manage property retention, addressing rental losses and identifying opportunities to improve client satisfaction and performance.
  • Drive rent roll growth through business development, acquisitions, and strategic partnerships.
  • Oversee operational systems, processes, compliance, and trust accounting to ensure efficiency and accuracy.
  • Provide leadership around financial performance, managing budgets, reporting on P&L and identifying improvement areas.
  • Support the Directors in shaping strategic goals and reporting on departmental performance, profitability and growth opportunities.
  • Collaborate with Sales, Projects and other business units to leverage cross-functional opportunities.
  • Attend VCAT and manage complex portfolio or client issues when required.

About You

Ideally, you are a hands-on, people-focused leader with a proven background in property management operations and team development. You balance strong interpersonal skills with commercial acumen, bringing both structure and energy to your team.

Key Requirements:

  • Experience in a similar role which includes people leadership and operational management responsibilities, or a 2IC/assistant role ready for the next step in your property management career.
  • Proven success in business growth, rent roll expansion and strategic planning.
  • Strong people management capability.
  • Financial literacy.

Thank you for your application. Our goal is to respond to everyone who applies. In the case of high response advertisements, such as this one, if we haven't contacted you within 10 days, please consider your application unsuccessful. Thank you

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