Creative Project Manager

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion

Funny name, serious business

We are a leading eco-friendly household essentials business and we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we've contributed over $18 million AUD to this mission. Basically, we're really good at making it easy to do good.

We operate scaling businesses in the UK, US and Australia (Canada, soon). Our amazing team is based in Australia, the UK, the Philippines, China, and the US. Our 250+ people make the biggest possible impact for people and the planet. Over the next 5-10 years, we're hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

We're hiring two Creative Project Managers to join our Marketing Operations team, which drives operational efficiency through planning, processes, and creative project management.

• Creative Project Manager - Innovation (NPDs and EPDs) focused on the creative for our new and existing product development
• Creative Project Manager - Campaigns and Retail focused on the creative for our brand campaigns and retail commitments, including shopper marketing

Regardless of your focus, you'll be the driving force behind the creative for our most exciting and impactful projects, ensuring seamless planning, clear communication, and timely execution of creative deliverables that delight our customers and meet ambitious business goals.

The goal is simple:

Keep the creative engine running smoothly, turning brilliant ideas for special releases and brand campaigns into tangible, impactful assets. You will lead the planning, coordination, and execution of creative projects from brief to delivery, acting as the main point of contact between the creative team and cross-functional partners.

If you worked here this past month here are some things you might have been involved in

• You partnered with Marketing and Creative Leads to translate fuzzy ideas and briefs into clear, actionable project plans with milestones and deliverables.
• You created and disseminated all necessary project documentation as it relates to the creative process, including timelines, RACI charts, and process plans, ensuring everything was easily accessible to the team.
• You proactively identified and resolved a potential roadblock in the creative workflow before it could impact delivery, taking ownership of the issue.
• You managed and tracked the creative production budget, providing a clear update on estimates versus actuals to key stakeholders.
• You worked with external production partners (e.g., artists, illustrators) to bring a new packaging or campaign concept to life.
• You assessed and ranked tasks within a project plan, helping the creative team prioritise their work based on urgency and importance.

Let's talk about you

You're a seasoned Creative Project Lead

You're an expert organiser with a history of successfully managing complex creative projects from start to finish. With a natural ability to propose the best path forward for projects, you're comfortable providing clear rationale for creative resourcing, timelines, and overall process improvements. You excel at managing interdependencies within the creative process and the partner teams, ensuring a holistic view of the creative workflow to prevent conflicts, and at coordinating internal and external resources to deliver on project needs in a timely and effective way. You use project data and insights from retrospectives to suggest actionable changes that improve future project efficiency and outcomes.

You're laser focused on clarity and efficiency

You thrive on bringing order and accountability to a fast-paced environment, acting as an objective voice for improvement. An effective communicator, you ensure all project-related communication flows smoothly, providing clear, concise, and timely status updates to stakeholders. You're adept at building relationships with creative, marketing, and executive teams, fostering alignment and clarity throughout the creative project lifecycle. You proactively troubleshoot issues to keep projects on track without external prompting, taking initiative to drive roadblocks to resolution. You have a talent for facilitating key meetings, capturing clear next steps, and holding people accountable for action items.

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too

Why should you work with us?

First off, as a certified B Corp, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we're in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that's why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn't be more proud of that.

Have you made it this far?

If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

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