Program Manager Quality

At Play Matters Australia, our purpose is to enrich lives through the power of connection and play. We champion values of collaboration, Inclusivity, creativity and fun, as well as accountability and contemporary practice. Our ethos recognises parents and caregivers as a child's first teacher, a principle that is deeply embedded in all our programs.

We invite you to join us in our commitment to creating playful and nurturing environments where all children can thrive.

We have zero tolerance for child abuse. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be mindful that we carry out working with children and reference checks to ensure that we are recruiting the right people.

Hybrid or remote full-time, fixed-term role for 60 hours per fortnight from September 2025 until June 2026. Your new role can be worked from any location in Australia.

• Champion Organisational Vision: Advocate for Play Matters Australia's purpose, strategy, and values across all service delivery initiatives.
• Lead with Purpose: Model leadership aligned with PMA's values and leadership strategy to inspire and guide teams.
• Guide Risk Management: Provide expert advice to Service Delivery Managers on identifying and mitigating organisational and service delivery risks.
• Drive Continuous Improvement: Identify and support opportunities for innovation and enhancement across service delivery portfolios.
• Support Strategic Development: Contribute to the development of tenders, grant submissions, and program resources that reflect best practice.
• Facilitate Communities of Practice: Lead collaborative learning and knowledge-sharing initiatives across service delivery teams.
• Ensure Program Quality: Monitor program implementation to ensure alignment with outcomes, manuals, and quality frameworks.
• Advance Research and Evaluation: Guide evidence-based practices, including robust data collection and evaluation methodologies.
• Maintain Compliance and Reporting: Complete administrative tasks and ensure adherence to relevant legislation, policies, and procedures.
• Promote Workplace Safety: Foster a safe and healthy work environment in line with WH&S legislation and organisational culture.

• Fun and inclusive company
• Cultural leave
• EAP support including an Aboriginal and Torres Strait Islander support line
• Flexible working arrangements
• Supportive workplace environment
• Milestone celebrations
• Superannuation salary sacrifice
• Purchased leave

• Tertiary qualification at degree level in community development, human services, education, social sciences, psychology or a related discipline, and/or extensive experience in a similar role.
• Demonstrated experience in program development, including the creation of practice guides and evaluation frameworks.
• Proven ability to map programs and services to ensure alignment with strategic and operational goals.
• Experience using project planning tools and computer software relevant to program management.
• Eligibility to hold a valid Working with Children Check for the state you will be working in (mandatory).
• Current C-class driver's licence.

At Play Matters Australia, we are committed to fostering a diverse and inclusive workplace. As part of our core values, we embrace inclusivity and actively uphold our Reconciliation Action Plan through a dedicated working group. We strive to ensure that every team member feels valued, respected, and supported. We have also introduced cultural leave to honour and recognise the diverse cultural backgrounds of our employees. We encourage applicants from all backgrounds, identities, and communities to join us in making a positive impact on the lives of children and families.

If you would like to request any adjustments so you can participate in this recruitment process, please let us know so that we can accommodate you.

How to Apply:

Please apply here by submitting your resume and a cover letter addressing the role outlined before 15/09/2025. Please don't delay applying for this opportunity as we will be assessing applications as they are received.

If you have any questions with regards to this role please email them to Julia Oreopoulos, General Manager Service Delivery Therapeutic and Inclusive Programs