E-Commerce Coordinator

Mossman is a leading Australian women's ready-to-wear label celebrated for its modern silhouettes, directional tailoring, and bold yet timeless aesthetic. For over a decade, Mossman has built a loyal following and strong partnerships with major retailers including David Jones and The Iconic, and continues to expand globally across the USA and Middle East.

With a brand ethos grounded in confidence, creativity, and contemporary style, Mossman has become a destination for women who love elevated, statement dressing.

We're now seeking a Ecommerce Co-ordinator to join our passionate and fast-paced team at our Port Melbourne Head Office.

Please visit for more information.

What We Offer:

• Job security - in a full-time role.
• Friendly team culture - Join a dynamic team who support and uplift one another.
• Uncapped commission offering unlimited earning potential.
• Staff discounts - Outstanding staff discounts giving you access to all our latest styles and trends at a fraction of the retail price.
• Convenient location - Located just outside of Melbourne CBD, close to public transport with free on-site parking.

About The Role:

As the e-Commerce Coordinator you will be responsible for many of the day to day tasks on the backend of the Mossman e-commerce platform and work collaboratively with the rest of the team. Take the next step to grow your career in e-commerce along with the Mossman brand.

Responsibilities include, but are not limited to:

• Create and update products across the ecommerce platform relating to new product creation, descriptions, measurements, fabrications and compositions etc.
• Liaise with the wider team to brief and execute regular ecommerce content updates, including homepage, category pages and supplementary pages.
• Manage and review product presentation on website to ensure correct categorisation, images, copy, pricing, and promotional offers are accurate and meet internal requirements.
• Setup and create discounts and offers ahead of promotional periods.
• Execute online campaign and promotional activities to ensure website meets business timelines and strategic objectives.
• Be responsible for executing the online visual merchandising strategy in line with Mossman brand guidelines.
• Analyse and optimise the product discovery journey to ensure customers have an exceptional shopping experience.
• Liaise with website development agency to test and deliver new feature enhancements that improve customer shopping experience in addition to any website fixes that may be required.
• Conduct competitor analysis to capture insights and provide recommendations.
• Assist with analysis on website performance and future strategy.
• Manage and optimise the Mossman Meta ad account (Facebook and Instagram advertising.)

Skills & Experience:

• 2+ years' experience in a similar e-commerce role with intermediate experience of Shopify highly regarded.
• Experience with web analytics tools such as Google Analytics.
• Recent experience with Meta Business Manager creating and optimising ads.
• Understanding of e-commerce principles, online sales strategies, and digital merchandising concepts.
• Ability to analyse e-commerce metrics, interpret data, and make informed decisions to drive sales and conversion.
• Outstanding attention to detail and the ability to manage multiple tasks simultaneously.
• Passionate about understanding consumer behaviour and improving customer experience.
• Prolific written and verbal communication skills.
• Strong communication skills to collaborate within a fast-pace team.
• Capacity to manage tasks efficiently, prioritise effectively, and meet deadlines in a dynamic online environment.
• Flexibility to embrace evolving e-commerce trends and contribute positively to the team's goals.
• A solid understanding of SEO would be advantageous.

If this sounds like you, we would love to hear from you. Please apply using the 'Apply for this job' button at the top of the page.

Please note due to the high volume of applications only successful candidates will be contacted.