Systems, Support and Reporting Officer, Grants and Finance

1 day ago

Woden Australian Capital Territory, Australia National Indigenous Australians Agency Full time $60,000 - $80,000 per year

The Opportunity:

Are you looking to start or grow your career in the Australian Public Service? Do you enjoy solving problems, supporting others, and working with data and systems to improve service delivery? The Systems, Support and Reporting team within the ICT, Data and Systems Branch is seeking proactive and collaborative APS4 officers to join our team.

The National Indigenous Australians Agency (NIAA) is seeking candidates for multiple positions in the Systems, Support and Reporting Section (SSR) which is part of the ICT, Data and Systems Branch. The Section provides Agency-wide support for our grants administration systems, undertakes grants data reporting, and supports data capability uplift across the agency.

As an APS4 Systems, Support and Reporting Officer, you will:

  • provide responsive and culturally competent support to internal stakeholders via the NIAA Front Door Helpdesk
  • assist with administrative and operational tasks including data reporting, system support, and process improvement
  • apply established policies, procedures, and legislation to ensure consistent and compliant service delivery
  • work collaboratively with team members to manage tasks, resolve issues, and contribute to a positive team culture
  • support small-scale projects and continuous improvement initiatives that enhance ICT services and grant system performance.

This role is ideal for someone looking to build foundational skills in ICT service delivery, stakeholder engagement, and public sector operations.

Our Ideal Candidate

We're seeking candidates who can:

  • demonstrate sound judgement and display attention to detail
  • manage competing priorities and meet set deadlines
  • work effectively as part of a team and contribute to shared goals
  • communicate clearly and respectfully with diverse stakeholders
  • demonstrate a strong commitment to continuous learning and professional growth within a dynamic and supportive environment
  • work to enhance cultural competency through ongoing learning and engagement.
  • What We Offer:
  • We have exciting work with real purpose. We support the aspirations of First Nations Peoples—it's our driving force. Our work is transformational, you can follow your passion, shape your career and make a difference.
  • We value our employees —they're the heart of our Agency. Employees are supported and empowered to build their career. We are a diverse, inclusive and passionate workforce with an emphasis on continuous cultural learning and tailored professional development.
  • Our work relies on strong and trusted relationships — we build partnerships by being authentic, sharing information and giving honest feedback. We collaborate with communities across Australia, all levels of government and many other invested stakeholders.

Eligibility:

  • To be eligible for this position you must be an Australian Citizen.
  • The occupant must be able to obtain and maintain a Baseline Vetting (Protected) level security clearance, or hold a current security clearance of an appropriate level.
  • The successful candidate will be required to be assessed through our pre-employment screening checks, such as an Australian Criminal History Check

How to apply:

If this sounds like the opportunity you are looking for, we want to hear from you Submit an online application through the NIAA Careers Page by 11:30pm AEST/AEDT.

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