IT Systems Administrator and Support

Overview
Working with us - Systems Planning & Analysis (SPA) Australia
SPA Australia is a leading provider of integrated consulting, legal, commercial and analytics services to government and large organisations. Our multidisciplinary approach combined with trusted advisory and leading-edge technology and analysis takes our clients further. For more than five decades, Systems Planning & Analysis (SPA) has supported clients across the world to meet complex national security challenges.

In 2025 SPA Australia acquired Proximity Advisory Services, a well-established and highly regarded consultancy organisation with unrivalled legal abilities, exceptional commercial capability, and a raft of specialisations in consulting. Today, SPA has more than 2,200 employees across 15 office locations within the US, UK and Australia. In Australia, more than 130 employees are based across Canberra, Melbourne, Sydney and Adelaide.

In this role, you will be responsible for administering and providing technical support across our corporate systems, procuring IT hardware and software, and ensuring compliance with cyber security frameworks such as the Essential Eight, PSPF, and the ISM. You'll also oversee the secure facility housing our sensitive networks and work with external vendors to maintain and support these environments.

This is a fast-paced, hands-on position where you'll be part of a small team supporting a growing organisation across two Canberra sites.

Responsibilities
Key responsibilities

• Administer and support Microsoft 365 services, including configuration and maintenance.
• Manage security settings such as MFA, conditional access, and threat protection.
• Implement compliance policies, including DLP and data retention across Microsoft 365.
• Maintain and monitor sensitive networks to ensure performance, security, and uptime.
• Oversee physical and environmental security of the facility hosting sensitive IT infrastructure.
• Ensure compliance with PSPF, ISM, and Essential Eight cyber security frameworks.
• Provide Level 1 and 2 technical support for hardware, software, and network issues.
• Manage IT service requests and incidents via the internal ticketing system.
• Procure IT hardware and software and coordinate with vendors for delivery and support.
• Schedule and coordinate maintenance and system upgrades with internal teams and external providers.

To be eligible for this role, you must be able to obtain an Australian Government Security Clearance.
Over 3 years' experience working within government, consulting, or a professional services environment will be highly regarded.

Qualifications
Working with SPA Australia
Collaborating with our clients to overcome challenges and achieve excellent outcomes is what matters most. We create an exceptional workplace culture that empowers our people with the confidence and knowledge to find the 'right fit' solution for client needs. We're committed to a safe and respectful workplace where everyone – regardless of identity, orientation, background, or ability – feels valued and accepted. Our values are central to everything we do. We strengthen our culture and client advantage by being
Genuine,
taking a
Bold Approach,
and delivering
Helpful
outcomes in an
Objective
,
Trusted
, and
Responsive
way.

The SPA Australia Difference
We Believe Work Should Be a Positive Part Of Your Life. It Should Challenge, Engage, And Support You In Equal Measure. By Joining SPA Australia, You'll Enjoy

• Flexible working options
• Health and wellbeing support – financial and educational
• Professional development, support and funding
• Career progression pathways supporting your development and career goals
• The chance to give back to your community by working with our not-for-profit partners

Does this sound like the right organisation for you?
We offer a competitive salary package with options to earn on-the-job awards and bonuses, a collaborative team environment, a swag of benefits to support you and your colleagues, and the opportunity to do high-impact, meaningful work.

To find out more or to have a confidential discussion, please contact Loretta Pabian at /