Student Support

The Role
We are currently looking for a part time Student Support - Administrator to assist in administering our Short courses for approximately 20 hours per week. This role has flexible work arrangements with work from home options included.

The primary task of the
Student Support - Administrator
is to assist the Training team with timely and accurate administration of the Belgravia Academy short courses and qualifications. This involves maintaining the accuracy and timeliness of the student journey administration, helping to ensure that the student enrolment process is seamless for a student, and that the student management system is updated in a timely manner.

Key Accountabilities

• Assist the RTO Training Manager in a range of short course and qualification administration.
• Assist to maintain the student management system and enrolment processes, ensuring that each student is correctly enrolled into our student management system, has accompanying documentation and online learning portals ready.
• Contact students and clients (phone and email) as needed to ensure all administration activity is accurate and complete, and that students are on track for attending training. Troubleshoot as needed.
• Assist Trainers to ensure the completion of their administration activity
• Assist to follow up post training with trainers and students to ensure all post training processes are actioned.
• Other duties as directed by your manager.

Requirements For The Role

• Highly organised, with excellent attention to detail and an ability to identify errors.
• Highly developed verbal and interpersonal skills, with the confidence and ability to communicate comfortably to a variety of people.
• Punctual and able to perform duties in a remote or onsite environment.
• Desirable to have prior experience in a Registered Training Organisation.
• Commitment to Workplace Health & Safety and Child Safety.
• Commitment to learning about regulations and administration for a Registered Training Organisation

Belgravia Academy (RTO ID 45497)
Belgravia Academy is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic, and sporting venues in 250 locations across Australia and New Zealand.

Belgravia Academy includes an Enterprise RTO - meaning it exists to serve its own staff. We have a dedicated team of people who have worked both across Belgravia and other exceptional employers to hone their knowledge and expertise within their chosen fields. We are involved in and accountable to the industries in which we deliver training. We deliver our programs and services within Belgravia and beyond.

Our Programs Include Qualifications And Short Courses In

• Health & Safety
• Travel & Tourism
• Hospitality & Wellness
• Sport & Aquatics
• Inclusion programs

If you are a suitably qualified trainer in one or more of these training packages and would like to express your interest in working with us - please send your resume, with a list of the units of competency you currently hold (or a photograph of your statements of attainment) and details of your currency
Only shortlisted candidates will be contacted.
We are committed to providing a child safe environment. Please refer to our
child safety framework
. Successful applicants will be required to obtain a national police check and a Working with Children check.
Belgravia Academy is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us