Conference & Events Sales Co-Ordinator

Company Description

Pullman & Mercure King George Square is a vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travellers. Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms. The hotel also features the amazing and extremely popular venues of Goldfinch Restaurant and Street Cafe, & Sixteen Antlers Rooftop.

Life with us is about bringing the passion, staying curious, and performing at your best. If you can do that; this opportunity is limitless As a Conference & Events Sales Co-ordinator, you will join our illustrious team and elevate our brand to new heights.

Job Description

Are you a master in Human Connection? Can you foster relationships and use people's stories to drive a truly incredible customer service experience? If so, we now have an opportunity for an experienced Conference and Events Sales Co-ordinator to join our amazing team. This this role is perfect for someone wanting to gain exposure and grow their Conference and Event sales career.

In this role you will be -

• Responsible for responding to client enquiries
• Contacting clients to determine their meeting and event needs
• Providing quotations for reactive/repeat conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized
• Coordinating events and conferences
• Liaising with the operations team to ensure high quality, impeccable service and experience is provided
• Follow up with clients for repeat opportunities

Qualifications

• Previous sales experience including outbound calling and meeting established KPIs
• Knowledge of OPERA, Delphi systems (desirable, but not essential)
• Offer outstanding service by providing the real deal to clients
  
  Strong administration and coordination skills, especially in regards to deadline
• Strong knowledge of Microsoft Office suite essential
• The ability to find the "yes" in every situation, excellent attention to detail and great customer service skills
• Excellent communication skills and professional telephone manner
• A friendly, outgoing personality and a high standard of personal presentation
• Excellent attention to detail

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.

Benefits Your Way:

• Access to Accor team benefits, including global discount's on accommodation and food & beverage.
• A supportive and collaborative work environment.
• The opportunity to grow and progress your career with Australia's largest hospitality employer – Accor

Accor has a strong focus on ensuring all of its people feel welcome and feel valued.

This means industry leading training opportunities, career planning and benefits such as hotel discounts at over 3500 hotels worldwide, global partnership discounts (including Medibank, Europcar, Samsung and many others), access to ongoing personal development and career progression opportunities, performance incentive bonus and so much more.

Additionally, our Hotel team are a great mix of fun, friendly and industry experts making this a great team to be part of.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS