In Work Support Officer

4 days ago

Lake Macquarie New South Wales, Australia The Mai-Wel Group Full time $104,000 - $130,878 per year

Mai-Wel is proud to be part of the new
Inclusive Employment Australia (IEA)
program, a fresh approach to supporting people with disability, injury or health conditions to prepare for, find, and maintain meaningful work.

As an
In Work Support Officer
, you'll focus on helping participants succeed once they've started a job, ensuring they have the tools, support and confidence to sustain their employment and grow their careers.

About The Role

  • Provide tailored support to participants and employers to address issues that may affect ongoing employment
  • Maintain regular face-to-face contact with participants to monitor progress and provide vocational guidance
  • Develop and review Employment goals that reflect on-the-job training and support needs
  • Assist with workplace adjustments, assessments or modifications as required
  • Refer participants to services to address non-vocational barriers to ongoing work
  • Maintain accurate, up-to-date case notes and compliance records
  • Contribute to continuous improvement of the program and a participant-first culture

About you

  • Passionate about supporting people with disability or disadvantage to thrive in employment
  • Strong communicator with the ability to build positive relationships with participants and employers
  • Organised, proactive and adaptable with excellent time management skills
  • Knowledge of employee/employer rights, WHS and vocational/non-vocational support needs
  • Tech-savvy and confident in administration and compliance systems

Skills & Experience
Essential

  • Previous experience in employment services, recruitment or a related support role
  • Demonstrated ability to develop and implement plans to help people sustain employment
  • Strong written and verbal communication skills
  • Current driver's licence

Desirable

  • Qualification in Community Services, Disability, or Training & Assessment
  • Experience in disability support or related human services
  • Knowledge of the local labour market

What's on offer

  • Be part of a new program shaping the future of inclusive employment in the Hunter
  • Ongoing training and career development opportunities
  • Competitive pay under the LMAI Award + NFP salary packaging
  • Flexibility and supportive workplace culture

Ready to apply?
Hunter Recruitment Group is proud to partner with Mai-Wel in recruiting for this impactful role.

�� Interested candidates should submit their
resume
and a
cover letter
outlining their motivation and addressing the criteria.

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