Sales Consultant

2 days ago

Perth, Western Australia The Travel Corporation Full time $60,000 - $80,000 per year
  • The Travel Corporation

Location:
Bondi Junction (Hybrid) or Remote (must be located in Australia or New Zealand)
Work type:
Full-time, shift-based
We're looking for a dynamic Sales Consultant to join our high-performing Contact Centre team at The Travel Corporation (TTC). If you thrive in a fast-paced, target-driven environment and love turning curiosity into bookings, this is your chance to help guests plan unforgettable travel experiences with our iconic brands such as; Contiki, Trafalgar, Insight Vacations, Luxury Gold, and CostSaver

What You'll Do

  • Be the first point of contact for prospective guests via phone, email and chat guiding them through their holiday planning journey.
  • Convert warm leads into bookings using a consultative, strategic approach.
  • Own your sales pipeline in Salesforce; track follow-ups, log activity, and drive conversions.
  • Drive revenue across both B2C and B2B channels by recommending the right travel experiences based on each guest's or advisor's needs.
  • Consistently achieve KPIs for sales, retention, call quality, and guest satisfaction.
  • Contribute to a positive, collaborative team culture by sharing wins and best practices.
  • Stay current on our travel products, brand promotions, and global travel trends.
  • Work flexibly, including evenings and weekends

What You'll Bring

  • A natural drive to close sales and exceed targets.
  • Resilience, energy, and a positive mindset in a high-performance, customer-first environment.
  • A strong service orientation with excellent communication and discovery skills.
  • Confidence working with CRM systems.
  • Flexibility to work outside standard business hours, including evenings and weekends.
  • Bonus: Experience in travel, contact centres, or consultative sales environments.
  • This role requires availability during our peak sales windows including evenings (after 5 PM) and weekends to best support demand and maximise your sales potential.

What Success Looks Like

  • Conversion: You consistently turn leads into confirmed bookings.
  • Revenue Growth: You maximise every opportunity through upselling and cross-selling.
  • Customer Satisfaction: You deliver standout service that leads to repeat business and referrals.
  • Lead Management: You follow up promptly, no lead goes unattended.
  • Team Collaboration: You support your teammates and contribute to a winning sales culture.

Why Join TTC?

  • Be part of a global travel company with more than 100 years of experience
  • Generous travel discounts
  • Access professional development support and wellbeing resources
  • Take two paid volunteer days each year to support causes you care about
  • Use your $2,000 annual personal development fund for training, coaching, or courses

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