Office Co‑ordinator

Job Title:

Office Co‑ordinator & All‑Rounder

Company:

No Pressure Plumbing

Location:

Elsternwick, 3185

About Us

No Pressure Plumbing is a growing plumbing company committed to high quality workmanship and customer service. We undertake contract jobs and maintenance work, and pride ourselves on punctuality, reliability, and teamwork. As we expand, we're looking for someone who can help us keep everything running smoothly behind the scenes — from scheduling jobs to bookkeeping, client liaison, and supporting our trade teams.

Position Overview

We are seeking an experienced, proactive, and organised individual to join our team as an Office Co‑ordinator & All‑Rounder. This role will be central to our operations, liaising between clients and our plumbing trade teams, maintaining accurate records, scheduling contract and maintenance jobs, and handling bookkeeping and invoicing tasks. You will work closely with the management team, but also be expected to operate with autonomy.

Key Responsibilities

• Use Microsoft Office suite (especially Outlook) to manage emails, scheduling, calendars, organising staff/contractor availability and coordinating appointments.
• Bookkeeping and invoicing using Xero: maintain accounts receivable, process invoices, reconcile payments, assist in financial reporting.
• Manage, maintain, and modify digital and PDF documents using Adobe Acrobat (e.g. contracts, job sheets, quotes) – making revisions, filling forms, combining/splitting as needed.
• Coordinate trade teams: schedule jobs (maintenance &contract work), allocate resources, monitor progress, adjust schedules as needed.
• Liaise with clients: respond to enquiries, provide updates on job status, ensure customer satisfaction.
• Support the plumbing operations team: ensure tradespeople know their schedule, help with ordering or organising parts/materials (if needed), ensure all paperwork is prepared.
• Maintain records: job logs, client files, supplier invoices, regulatory or compliance documents.
• Work both independently and as part of a team: prioritising tasks, troubleshooting problems, ensuring deadlines are met.
• Assist with office admin: answering phones, ordering supplies, maintaining office systems, general administration.

Required Skills / Experience

• Proven experience in an administrative, coordination, or office support role, ideally in a trade, plumbing, or construction environment.
• Proficient with Microsoft Office (Outlook, Word, Excel) — especially email/calendar/scheduling.
• Experience with Xero for bookkeeping and invoicing.
• Strong organisation, time management and prioritisation skills; attention to detail.
• Excellent interpersonal and communication skills — comfortable dealing with clients, trade staff, suppliers, management.
• Ability to work autonomously but also collaborate with and support a team.

Highly Desirable

• Plumbing, construction or trade industry background / prior exposure.
• Experience with job scheduling / coordinating contract and maintenance jobs.
• Proficiency in Adobe Acrobat or similar tools for document editing/manipulation.
• Experience with trade‑specific software (e.g. job scheduling, field service software) is a plus.

What We Offer

• A supportive, hands‑on workplace culture.
• The opportunity to make a real impact in a growing business.
• Room to grow with the company.
• Competitive salary (depending on experience).
• Regular hours with some flexibility as required for urgent jobs.
• Work from home at times

How to Apply

Please send your resume and a short cover letter explaining your relevant experience — particularly in administration, scheduling, and bookkeeping — to Lisa or Duncan

• your experience with Xero, Outlook, Adobe Acrobat, etc.
• any trade / construction / plumbing experience.
• examples of coordinating or scheduling work in a fast‑paced / multi‑job environment.

Job Types: Full-time, Permanent

Pay: From $60,000.00 per year

Work Authorisation:

• Australia (Required)

Work Location: In person