Parts Interpreter

1 week ago

Northern QLD, Australia Cummins Inc Full time $60,000 - $80,000 per year

We are looking for a talented Parts Interpreter to join our high performing team in Townsville, QLD on a 12 month contract, till September 2026. You will be responsible for assisting customers, technicians, and other parts personnel in securing needed parts and supplies.

You will make an impact in the following ways:

  • Act as the first contact for customers, addressing their needs and issues promptly
  • Parts interpretation and the provision of required parts
  • Processing and receiving orders and quotes in a timely manner
  • Advise on part suitability and talk customers through the best solution for the job
  • Carries out customer parts counter duties including receiving parts calls, greeting, and assisting walk-in customers, completing and processing paperwork and handling check, and credit card transactions
  • Organise and manage daily freight delivery
  • Work closely with office and service departments
  • Accountability of all parts correctly counted in and out of the branch
  • Carry out quarterly & annual parts count

Additional Information

  • Full Time Contract till September 2026
  • Mon-Fri (09:00 – 17:00)
  • Competitive Hourly Rate
  • Overtime as required – Penalty rates paid for all work above 38 hours
  • All your Safety equipment / PPE are provided

To be successful in this role you will need the following:

  • Parts interpreter experience in an Automotive or similar industry
  • Customer service and effective communication
  • Engine knowledge is an advantage
  • Ability to learn new software and processes
  • High attention to detail with the ability to prioritise and troubleshot complex tasks
  • Forklift ticket would be highly desirable
  • Valid car drivers license is required

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