Regional Manager

About Us...
Want to grow your career while helping people find a job they love?

At Breakthru, you won't be stuck behind a desk — you'll be out in the community, working side-by-side with clients where it matters most.

As part of the Royal Rehab Group, you'll be backed by one of Australia's most respected not-for-profits, with over 125 years of experience delivering life-changing disability and rehabilitations services. This means you'll have the stability, resources, and support to grow your career and make a real impact in people's lives.

About The Role..
Breakthru is proud to be selected by the Department of Social Services to deliver the new Inclusive Employment Australia (IEA) program across key regions in New South Wales and Queensland. This means we'll be supporting more people than ever to access meaningful employment and build lasting careers — and we're growing our team to help make it happen.

As Regional Manager, you'll play a key leadership role within Breakthru, overseeing the delivery of Inclusive Employment Australia (IEA) initiatives across your designated region. You'll be responsible for driving performance, fostering inclusive practices, and ensuring our services empower people with disability to thrive in their chosen career.

Your focus will be on operational excellence, strategic alignment, and building strong community and employer partnerships that reflect our shared vision of a more inclusive workforce.

Overseeing the Townsville Employment Service Areas (ESAs), you will support a wide range of exciting job functions including:

• Lead, support, and empower a high-performing team to successfully deliver IEA contract objectives across multiple ESAs.
• Ensure high-quality service delivery that drives sustainable client outcomes and long-term success.
• Promote a supportive and inclusive workplace culture that reflects Breakthru's core values.
• Drive regional performance, overseeing financial results and achieving key performance indicators.
• Champion inclusive employment, promoting the benefits of a diverse workforce to employers and partners.
• Identify growth opportunities and develop strategic partnerships with key stakeholders.
• Working in conjunction with Breakthru's Performance Manager, identify and understand performance gaps and implement strategies for continuous improvement.
• Lead workforce planning, development, and performance to build capability and support operational excellence.
• Collaborate across teams and regions to enhance client outcomes, service satisfaction, and operational efficiency.

About You..
You're a confident and collaborative leader with a passion for delivering exceptional customer service. With a strong background in operational and financial management, you know how to balance strategic oversight with hands-on leadership.

You bring a deep understanding of sector standards, a commitment to person-centred care, and the ability to motivate and support teams to achieve excellence. A natural relationship builder, you thrive in a fast-paced, complex environment and are always looking for ways to improve services and strengthen results.

You're values-driven, accountable, and ready to lead with integrity.

Essential Criteria

• Experience in disability or human services.
• Leadership in disability employment or community service settings.
• Relevant qualifications or equivalent experience.
• Skilled in managing people, budgets, risk, and service quality.
• A genuine commitment to inclusion, diversity, and community impact
• Current Driver's License - essential

Your Royal Rewards...

• Salary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home pay
• Meals & Accommodation: Package up to $2,650 for dining and holidays expenses
• Wellbeing Days: 5 extra leave days to recharge
• Maxxia Rewards: enjoy a huge range of discounts through our salary packaging partner
• Fitness Passport: Discounted access to gym and aquatic centres
• Health Insurance: Exclusive HCF discounts
• ⁠Portable Long Service Leave: Access to portable long service leave for eligible candidates
• Career Growth: Genuine opportunities for growth and career development
• EAP Support: Free, confidential counselling and wellbeing support

We know our diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace that reflects the people we serve. We encourage applications from all members of our community, including People with Disability, First Nations peoples, LGBTIQA+ people, and those from Culturally and Linguistically Diverse backgrounds.

We are committed to creating an inclusive and accessible environment where all individuals can thrive. Should you require any adjustments to participate equitably in the recruitment process, please contact

We welcome the opportunity to discuss any workplace adjustments during the interview process.

What's Next…
If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us

Please note, only applicants that address this essential criteria will be considered.

Visit Our Breakthru Careers Page For More Information

The successful applicant will be required to provide and undergo pre-employment checks including a current criminal record check, working with children check, NDIS Worker Screen Clearance, employment history, driver's license and referee checks.