Rostering Officer

2 days ago

Melbourne, Victoria, Australia MannaCare Full time $60,000 - $80,000 per year

We are a highly regarded not-for-profit, values-based organisation, offering residential, community and in-home aged care for over 30 years, to older people living in and around the city of Manningham.

  • NFP Salary Packaging up to $15,900
  • Novated Leasing
  • Meal Card up to $2,650
  • Doncaster location
  • Full time - Monday to Friday / 8 AM to 4 PM

About us

We are a community based not-for-profit organisation that supports older people living in the Eastern region. We offer a range of services, including Residential Aged Care and Community Care.

We are looking for a Rostering Officer to join our team.

About your role

We have an exciting opportunity within our growing MCA Flexicare in-home support service for a Rostering Officer to be responsible for scheduling of home care service requests, updating the roster with service request changes, filling in short notice vacancies, responding to client services requests in a professional manner, maintaining positive working relationships with our Community Support Staff.

Your duties will include:

  • Effective rostering of our residential staff within our rostering guidelines
  • Making sure the schedules have enough staff as per MannaCare policies.
  • Finding replacement staff when someone is away, whether it's planned or unexpected.
  • Effective troubleshooting of day-to-day staff and manager queries
  • Develop positive working relationships with our MannaCare staff
  • Accurate inputting of data into our information systems

About you

  • Experience in creating & maintaining rosters and in an administration role
  • Experience using client management systems
  • You will thrive in a busy environment with the ability to move from phone, emails and scheduling tasks
  • Your previous staff rostering experience would be highly regarded
  • Graduates in Human Resources or similar qualification, who are keen to start a career within a growing residential and community sector
  • You will have strong computer skills, with knowledge of client information systems (such as AlayaCare) or the capacity to quickly learn new information systems
  • You will have strong interpersonal, customer service skills and the ability to build positive working relationships with strong attention to detail

Benefits

  • Competitive rate of pay, including salary packaging options
  • Free on-site parking, close proximity to public transport and shopping centres
  • Employee Assistance Program
  • Ongoing training and professional development
  • Collaborative and positive working culture, including regular team meetings

If this sounds like a role you would be interested in, don't miss out on this fantastic opportunity - please APPLY NOW

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