Services Branch Manager

7 days ago

Scoresby, Victoria, Australia Johnson Controls Full time $90,000 - $120,000 per year

At Johnson Controls, we've been making buildings smarter and safer since 1885 and our capabilities, depth of innovation, experience, and global reach have been growing ever since. Our diverse global team offers the world's largest portfolio of building products, digital technologies, software, and services to transform the environments where people live, work, learn and play.

Our mission is to continuously deliver the outcomes for our customers and partners. Tomorrow needs your talent. Tomorrow needs you. So, let's talk today

  • Global company with strong systems and support

  • Permanent full-time opportunity

  • Base super car allowance incentive

About the role:

As the Branch Manager for the Electrical Signas/ Traffic division you will be responsible for providing overall business leadership to achieve all the planned objectives for the Service Branch.

  • Strategic Planning: plan and deploy strategies to achieve sustainable growth in business in tandem with overall corporation objectives and customer satisfaction.

  • Financial Excellence: lead team members to achieve excellence in operations to achieve optimum profit and exceed customer satisfaction NPS.

  • Operational Excellence: develop and ensure compliance to business processes to enable effective and productive operations.

  • Service sales and planning: strategise and lead service sales to meet and exceed company's growth targets.

  • Resource Planning: plan and ensure the adequacy of resources (manpower, tools etc) to enable the branch to meet planned objectives.

  • Customer Management/ satisfaction

What we look for:

  • Service industry experience with expertise in technical services.

  • Drives for results. Proven financial management track record having demonstrated successful profitable sales growth, and balanced performance in customer satisfaction, delivery, and employee development and engagement.

  • Performs all business activities with integrity and the highest ethical standards.

  • Outstanding written and verbal communication skills.

  • Drives accountability, inspires, develops and builds team.

  • Excellent influencer at all organisational levels, including the ability to develop credibility and trust quickly with senior managers/decision makers (internal & external).

  • Excellent networking skills, business minded, change orientated and pro-active.

  • Demonstrated sales growth through direct selling.

If you are interested in this role, please click the Apply now button. Feel free to reach out for a confidential chat to Amy on ***.

JCI's Diversity & Inclusion

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers' vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. ​​​​​​ Our D&I mission elevates each employee's responsibility to contribute to our culture. It's through these contributions that we'll drive the mindsets and behaviors we need to power our customers' missions. You have the power. You have the voice. You have the culture in your hands

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