Application Analyst

9 hours ago

Sydney, New South Wales, Australia Jacobian Full time $80,000 - $120,000 per year

The Applications Analyst plays a key role in the successful deployment of Jacobian's structured reporting solution, Fluency for Imaging (FFI).

You will develop a deep understanding of the application and guide radiology organisations through an optimised, efficient workflow design that maximises the value of FFI and its fully integrated AI technologies.

  • Lead discovery workshops to capture radiology workflows, integration points, and configuration requirements.
  • Collaborate with the implementation team to design configuration plans aligned with customer expectations and clinical use cases.
  • Develop UAT scripts, coordinate testing, track issues, and validate success criteria.
  • Deliver user training (onsite or remote) and create tailored training materials.
  • Support customers during go-live, resolving configuration issues and workflow questions.
  • Maintain comprehensive documentation of workflows, configuration decisions, and test outcomes.
  • Advise customers on workflow optimisation and technical considerations.
  • Share learnings internally to support continuous improvement.
  • Act as a liaison between customers and internal Jacobian teams throughout implementation.
  • Ensure timely stakeholder communication and maintain alignment and customer trust.
Requirements
  • Experience in radiology environments or with RIS/PACS, EMR/EHR, or clinical workflow systems.
  • 2–5 years as an Applications Analyst or similar role in the healthcare IT industry.
  • Strong understanding of radiology workflows and ability to translate technical concepts for clinical users.
  • Excellent communication, training, and customer-facing skills with the ability to manage multiple customers/projects.
  • Strong problem-solving, documentation, and time-management abilities.
  • Familiarity with the Australian healthcare system and PHI is an advantage.
Benefits
  • Flexible work environment, including up to 100% remote work.
  • Competitive compensation and benefits package, aligned with experience and market standards.
  • Opportunity to grow within a highly international, cross-functional team driving innovation in healthcare.
  • High-impact role in a fast-scaling organisation shaping the future of Radiology Reporting.

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