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Manager - Workplace Technology Services

2 weeks ago

Ballarat, Victoria, Australia State Government of Victoria Full time $138,631 per year
  • One (1) ongoing position offered in the Business Technology Services Division (BTS)
  • Salary range $138,631 plus 12% superannuation – VPS Grade 6
  • Based in Melbourne CBD or Ballarat, with hybrid working arrangements
What we offerThe opportunity
  • Supporting the day-to-day needs of a base of around 1200 staff, their laptops, and a range of Windows servers.
  • Leading and driving the implementation of BTS initiatives within the BTS Programme of Works to agreed levels of delivery, scope, product quality, cost, and timing.
  • Working closely with colleagues and peers in delivering WTS outcomes and assisting others in reaching their goals.
Who we are looking forTo be successful in this role, you will have:
  • Extensive experience in managing enterprise-scale Microsoft-based IT infrastructure, including Windows Server environments, Active Directory, Microsoft 365, Intune, SCCM, and VMware virtualisation platforms, with demonstrated leadership of senior technical staff.
  • Proven capability in overseeing end-to-end service delivery operations, including device lifecycle management (e.g. laptop refresh programs), vendor engagement, and contract management for platforms such as Veeam, AvePoint, and HP device fleets.
  • Demonstrated experience in cloud service integration and support planning, including Microsoft 365 backup strategies, hybrid identity management, and operational readiness for cloud-based infrastructure.
How to apply
  • and a resume.
More information

State Government of Victoria